Part-Time Outbound Sales/Support Specialist at Callnovo | Torre

Part-Time Outbound Sales/Support Specialist

Part-time
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Remote (for United States residents)
Posted about 2 hours ago

Responsibilities


📋 Job Description: Part-Time Outbound Sales/Support Specialist (US Local) Job Title: Part-Time Outbound Specialist (US-Based) Employment Type: Part-time / Remote (US Local) Working Hours: 20 hours/week (4 days/week, 5 hours/day: Monday–Thursday, 10:00 AM – 3:00 PM local lead time zone) 📌 Key Responsibilities (Job Description) Outbound Calling Execution: Conduct proactive outbound calls based on provided lead lists. For unanswered calls, perform up to three dial attempts at different time intervals. Lead Qualification & System Logging: Assess and categorize customer purchase intent levels during calls, log complete call details into the system, tag interested leads, and transfer them into the follow-up pipeline. Lead Follow-Up & Conversion: Follow up with interested prospects, address customer objections professionally, and guide them toward completing orders. Reporting & Script Optimization: Periodically summarize lead quality and common objections, collaborating with the manager/client to optimize call scripts and outbound strategies. Product Training & Ad-Hoc Tasks: Actively learn product knowledge and complete other tasks assigned by the supervisor. 🎯 Requirements Education: Associate degree or above. Experience: 0.5 to 1 year of experience in outbound calling or phone sales. Core Skills: Strong interpersonal communication skills, high stability, and reliable work ethic. ⏰ Working Schedule & Time Zone Details Work Days & Hours: Monday to Thursday, 4 days per week, 5 hours per day (typically scheduled between 10:00 AM – 3:00 PM). Time Zone Alignment: Shifts follow the time zone of the assigned lead list. Example: If working on Pacific Time (PT) leads, hours are 10:00 AM – 3:00 PM PT. When switching to Eastern Time (ET) leads, hours shift to 10:00 AM – 3:00 PM ET. Note: Time-zone switches will not occur frequently; campaigns will focus on one single time zone for a period before moving to another.
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