About the Role:Responsible for analyzing and investigating customer and transactional activity and data to identify patterns to confirm suspicious activity. Responsible for filing suspicious activity reports with regulatory agencies involving Pathward accounts and/or services, in accordance with bank procedures. This position requires the analyst to evaluate multiple banking product types, financial crime types, and systems.What You Will Do:Analyzes and investigates customer and transactional data and activity to identify and confirm suspicious activity.Files SARs & CTRs with regulatory agencies for activity that has been escalated by internal teams, external partners and third parties including Law Enforcement.Maintains service levels with workload in accordance to policies, procedures and compliance standards.Answers inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.Maintains standards of Production, Quality and Leadership results for workstreams assigned.Other duties as assigned. What You Will Need:High School Diploma or equivalentTypically requires a minimum of two years of related experience.Attention to detailThe ability to manage multiple workstreams & prioritiesStrong written and verbal communication skills Self Sufficient and well organized The responsibilities listed above are not all inclusive and may be changed at any time.Salary range: $17.25 hourly – $28 hourlyThis role is also eligible for an annual performance-based incentive opportunity.Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.We are a hybrid, remote-office company dedicated to growing our talent anywhere!We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.
6 days ago