Customer Success Manager at Recruitly.io | Torre
Customer Success Manager
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Recruitly.io

Customer Success Manager

Recruitly.io
Posted by
Lokesh Reddy
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Full-time

Legal agreement: Employment

Compensation
INR800k - 1.2M/month
~USD8.4k - 12.6k/month
Negotiable
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Remote (for India residents)
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Visa sponsorship: No
Posted about 1 month ago

Responsibilities

We are looking for a Customer Success Manager to be the voice of Recruitly.io for our international clients across the UK & Europe. We’re looking for someone who is great at communication, tech-savvy, product-oriented, and takes ownership. What you’ll do: 🔹 Own customer communication & troubleshooting calls 🔹 Handle chat support and provide resolutions 🔹 Manage escalations and liaise with the Tech/Product teams 🔹 Track customer requests, issues and follow-ups 🔹 Become an expert across the Recruitly platform 🔹 Help create product videos, tours and support content 🔹 Act as the bridge between our customers and internal teams What we’re looking for: ✨ Excellent communication & problem-solving skills ✨ Comfortable with SaaS & technology ✨ Strong ownership and follow-through ✨ Prior B2B SaaS / Customer Success experience is a big plus ✨ Experience with UK/European clients is an advantage 🌍 Remote | International SaaS | UK & Europe If you're tech-savvy, customer-focused and love solving problems, we’d love to hear from you!
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