Care Coordinator - New Jersey - In Person at innovaTel Telepsychiatry

- Quartet is a purpose-driven value-based behavioral healthcare company, building the nation’s leading behavioral health home. - Quartet is a trusted partner of health insurance plans, health systems, community behavioral health centers, certified community behavioral health clinics, and federally qualified health centers in 36 states across the country. - Backed by top investors like Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners, Deerfield Management, Centene Corporation, Independence Health Group, and Echo Health Ventures. Quartet is seeking a Care Coordinator in the Southern New Jersey area who is passionate about providing holistic care to those with serious mental illness. The Care Coordinator will be responsible for managing whole-person care for adult patients with serious mental illness, both virtually and in the home. The ideal candidate will have a strong commitment to putting patients first, excellent communication skills, and the ability to work collaboratively in a multidisciplinary team. This is a full-time position with opportunities for professional growth and development. Responsibilities: - Assist the broader care team in providing longitudinal support of patients - Develop a strong rapport with a diverse set of patients, supporting patient engagement in the program - Conduct Welcome Visit and assessments with new patients, including in their home - Submit internal orders/referrals to members of the internal Care Team in collaboration with the patient’s Nurse Practitioner - Flag acute events such as patient hospitalizations to other members of Core Care Team - Facilitate patient engagement and follow-up care by conducting check-ins with the patient between scheduled visits - Manage inbound and outbound patient contact, including scheduling appointments and managing inbound phone calls directly from patients - Facilitate management of clinical documentation inclusive of clinical assessments and medical records - Lead patient management services including medical records requests, prior authorizations, pre-certifications, advanced care planning documentation, etc. - Participate in Patient Rounding meetings led by the Nurse Practitioner to drive care planning - Uphold clinical customer service through the delivery of quality, empathetic care

Care Coordinator - New Jersey - In Person

Responsibilities

Skills wanted:

Language(s) required:

About innovaTel Telepsychiatry:

mission:

innovatel.com

Admin access needed