Senior Sales Operations Analyst III at Wk | Torre
Senior Sales Operations Analyst III
trending_up Invest in Torre
Wk

Senior Sales Operations Analyst III

Wk
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
USA-GA-Kennesaw-Chastain Meadows Ct NW
Posted almost 3 years ago

Responsibilities

With nearly two centuries of experience, Wolters Kluwer provides information and professional services for accounting, audit, business, compliance, finance, healthcare, legal, risk, and tax industries. Founded in 1836, we offer expert solutions backed by deep domain knowledge and specialized, intelligent technology to help clients make important decisions. Wolters Kluwer is seeking a Senior Sales Operations Analyst III to join our team. As a Senior Sales Operations Analyst, you will report to the Manager of Global Sales Operations and work closely with Executive Leadership, Sales Leadership, and Sales teams across Wolters Kluwer CP & ESG. Your primary responsibilities will include managing sales systems support, applications management, data hygiene, cross-system reconciliations, and furthering the digital sales transformation goals within the company. The ideal candidate will have expert-level experience with Salesforce.com and related modules, as well as a track record in leading successful Salesforce and CRM adoption. If you are a strategic thinker with a strong understanding of sales processes and the ability to work cross-functionally at all levels of the organization, we encourage you to apply. Responsibilities: - Manage Sales411 and sales support cases across the division by providing support to users. - Directly maintain sales support case queues and related platform configuration to support department objectives and resources. - Lead efforts to develop a prioritized roadmap of run-the-business enhancements and optimizations to keep pace with the needs of users. - Be a subject-matter expert and a necessary point of contact for the business on sales and support tools and processes. - Develop sales reporting and internal capabilities and provide trend, market, and competitive analysis. Develop new reporting tools, models, and insights as needed. - Work closely with multiple teams on a roadmap of projects and drive their execution. - Advise on the design and implementation of Salesforce CRM tools, most notably Outreach / Revenue.io in addition to other add-ons and sales technology investments that maximize sales effectiveness or productivity. - Interface with internal and external providers to support the execution of projects and technology implementations.
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