Customer Experience Advisor | S1 | Everyday Banking | Bognor Regis at Santander

- Santander is committed to creating a thriving workplace where all colleagues feel they belong and are supported to succeed. - The company celebrates diversity and attracts, retains, and develops the most talented and committed people through living its values of Simple, Personal, and Fair. We are currently recruiting for a part-time Customer Experience Advisor to join our team in Bognor Regis. As a Customer Experience Advisor, you will be the friendly face and voice of Santander, providing outstanding customer service in branch and over the phone. You will assist customers with day-to-day transactions, queries, and servicing, and build relationships to find solutions that improve the customer experience. If you have a proven ability to deliver outstanding customer service and the desire to go above and beyond for customers, we would love to hear from you. Responsibilities: - Acting as the first point of contact for customers in branch or over the phone - Assisting with day-to-day transactions, queries, and servicing - Answering customer calls into our contact centre - Building relationships and finding solutions - Developing knowledge of services and products to help customers - Identifying new ways to improve the customer experience

Customer Experience Advisor | S1 | Everyday Banking | Bognor Regis

Responsibilities

Skills wanted:

Language(s) required:

About Santander:

mission:

Admin access needed