TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team. This is a REMOTE role located in the US.As part of our AWS MS Engineering team, working REMOTE in the US, you will work with our enterprise-level clients, providing medium- to advanced-level troubleshooting support services for AWS Serverless Concepts and Services. Our engineers will work with established customers to maintain the recurring revenue center in business.What You'll Be Doing: Works with a variety of clients and projects to maintain customer system performanceBuilds and customizes new features in client systems, including web applications, reporting applications, and troubleshooting toolsAnswers trouble tickets and guides customers via email, phone, and video conferencesMaintains and updates VoiceFoundry products and tools to improve and expand our offerings to clientsWhat You'll Bring: Minimum of 1 year of experience with AWS Serverless concepts and servicesMust be a U.S. Citizen and willing to subscribe to a Public Trust background.Minimum 1-year experience writing and editing software using vanilla JavaScript, TypeScript, Python, and more specifically, the NodeJS framework.Ability to troubleshoot malfunctioning systems, collaborate with customers and teammates to solve problems without much guidanceClear communication and a sense of urgency is important.Curiosity is important in helping these engineers to determine the best way to build enhancements into client systems.To be considered for this role, you must be a U.S. citizen and be willing to subscribe to a Public Trust background.Benefits available to eligible employees include the following:Medical, dental, visiontax-advantaged health care accountsfinancial and income protection benefitspaid time off (PTO) and wellness time off.About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
15 days ago