Client Communications Coordinator at Procesos Bilingues | Torre

Client Communications Coordinator

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Freelance
Recurrent
Compensation USD1.5k/month
Negotiable
location_on
Remote (anywhere)
Posted 2 months ago

Responsibilities


Role Details: - Location: Remote. - Schedule: Flexible, approximately 40 hours per week (not a fixed shift). - Salary: $1,500 USD per month. - Language Requirement: English, Spanish, and Portuguese (required). About the Role: - We are looking for a proactive, people-oriented professional to manage client communications and outreach across multiple channels. - This is not a traditional 9-to-5 role. - It requires flexibility and the ability to adapt to dynamic schedules and client needs. Key Responsibilities: - Manage and coordinate calendars and schedules on behalf of the team. - Handle client communications via email and WhatsApp. - Schedule and coordinate Zoom meetings with clients. - Oversee and organize transaction processes. - Provide high-quality customer service and consistent follow-up. Required Experience: - Fluent in English, Spanish, and Portuguese (written and spoken; all three are required). - Previous experience in customer service, administrative, or assistant roles. - Strong organizational and communication skills. - Proficiency in digital tools: email, WhatsApp, Zoom, and similar platforms. - Ability to multitask and adapt to shifting priorities and schedules. - Customer-first mindset with a proactive approach to follow-up. Candidate Requirements: - Candidates must be fluent in all three languages. - Candidates must be comfortable managing client relationships independently across multiple communication channels. - This role demands someone highly reliable, responsive, and capable of working with flexibility. - Resumes without trilingual proficiency and relevant customer service or administrative experience will not be considered.