Valuations Manager
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Full-time
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About World Business LendersAt World Business Lenders (WBL), we provide flexible, short-term commercial loans backed by real estate to help small and medium-sized businesses across the United States — particularly those facing difficulties with traditional financing. We're a fast-moving, results-driven organization that takes security seriously as we continue to grow.This is a Full-Time Independent Contractor role with working hours from 9:00 AM – 6:00 PM Eastern Standard Time, Monday through Friday.We request that all CVs be submitted in English.About the RoleThe Valuations Manager is responsible for leading the end-to-end collateral valuation function, ensuring accurate, timely, and compliant property valuations that support sound lending decisions.This role oversees valuation operations, manages internal teams and external vendors, establishes quality control standards, and partners closely with Underwriting, Processing, Title, and Closing to improve efficiency, reduce risk, and maintain a seamless loan process..What You'll Be Doing (Key Responsibilities)Lead the Valuations Team – Manage, coach, and develop valuation analysts while balancing workloads and ensuring service level expectations are met.Oversee the Valuation Process – Direct the end-to-end collateral valuation process, including appraisal ordering, IVDs, BPOs, inspections, reviews, and final value determinations.Ensure Quality & Compliance – Maintain adherence to company policies, investor guidelines, USPAP, and regulatory requirements through robust quality control procedures.Manage Vendor Relationships – Oversee appraisers, appraisal management companies (AMCs), BPO providers, inspectors, and other valuation vendors, including performance, pricing, and SLAs.Resolve Complex Collateral Issues – Review challenging valuation scenarios, appraisal disputes, reconsiderations of value (ROVs), rural and unique properties, and other escalated cases.Partner with Cross-Functional Teams – Collaborate with Underwriting, Processing, Title, Closing, and Sales to resolve collateral-related issues and keep loans moving efficiently.Monitor Performance Metrics – Track and report on KPIs such as turnaround times, revision rates, vendor performance, valuation costs, and quality metrics.Drive Process Improvement – Identify operational bottlenecks and implement workflow improvements, automation, and standard operating procedures to increase efficiency and consistency.Support Credit Decisioning – Provide collateral expertise and valuation guidance to Underwriting on loan structuring, LTV calculations, and collateral risk assessment.Maintain Policies & Training – Develop valuation procedures, maintain documentation, and train staff on best practices, systems, and evolving valuation standards.RequirementsEducation:Bachelor's or Associate's degree.Years of Experience:10+ years of progressive valuations experience.Must-Have RequirementsPlease ensure you meet all of the following before applying:10+ years of experience in residential and/or commercial real estate valuation, preferably within private lending, Non-QM, mortgage banking, or financial services.Proven leadership experience managing valuation operations, teams, and third-party vendors (e.g., appraisers, AMCs, BPO providers, inspectors).Strong expertise in property valuation methodologies, including appraisal reviews, BPOs, AVMs/IVDs, collateral risk assessment, and complex valuation scenarios.Solid understanding of USPAP, FIRREA, investor collateral guidelines, and mortgage lending practices.Experience driving process improvements, quality control, KPI reporting, and cross-functional collaboration with Underwriting, Processing, Title, and Closing.Remote Work RequirementsStable, reliable internet connection.Professional and dedicated remote working setup.Preferred Background / Industry Experience:Valuation & Lending Experience – 7+ years of residential and/or commercial real estate valuation experience within private lending, Non-QM, mortgage banking, or financial services, including leadership experience.Collateral & Vendor Management – Expertise in appraisal reviews, BPOs, AVMs/IVDs, inspections, collateral risk assessment, and managing appraisers, AMCs, and other valuation vendors.Operational & Regulatory Knowledge – Strong understanding of USPAP, investor collateral guidelines, mortgage lending practices, and cross-functional collaboration with Underwriting, Processing, Title, and Closing..Key Soft Skills:Attention to Detail – Ensures accuracy and consistency in valuations, reviews, and supporting documentation.Decision Making – Makes timely, well-reasoned decisions on complex collateral issues while balancing risk and business objectives.Communication – Clearly communicates valuation findings, risk assessments, and recommendations to Underwriting, Sales, and executive leadership.Collaboration – Works effectively with Underwriting, Processing, Title, Closing, and external vendors to resolve issues and keep loans moving.Specific Technical Skills Needed:Real Estate Valuation Expertise – Strong knowledge of residential and commercial valuation methodologies, including appraisal review, BPOs, AVMs/IVDs, desktop valuations, and collateral risk assessment.Appraisal & Regulatory Knowledge – Working knowledge of USPAP, FIRREA, investor collateral guidelines, and mortgage lending regulations governing property valuations.Collateral Analysis – Ability to evaluate appraisals, comparable sales, market trends, legal descriptions, zoning, highest and best use, and title-related issues that impact collateral value.Valuation Technology – Proficiency with industry valuation platforms such as CoStar, appraisal management systems (AMS), Loan Origination Systems (LOS), GIS/mapping tools, and advanced Microsoft Excel for valuation analysis and reporting.Vendor & Quality Management – Experience managing appraisers, AMCs, BPO providers, and inspectors while monitoring quality, turnaround times, SLAs, and vendor performance.Process Improvement & Analytics – Ability to develop SOPs, monitor KPIs, and leverage data to improve valuation quality, operational efficiency, and decision-making.BenefitsWhat We Offer💰 USD compensation.🏖️ Paid Time Off (PTO).🌍 Fully remote — work from wherever you do your best work!Ready to Apply? If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply
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