Program Operations Coordinator (Freelance) - Execution & Event Logistics at Magic | Torre

Program Operations Coordinator (Freelance) - Execution & Event Logistics

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Freelance
Recurrent (~40 hours per week)
Provide your expected compensation while applying
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
about 9 hours ago

Responsibilities


About the ClientAn established U.S.-based tax relief and audit representation firm supports business owners facing complex IRS issues. They also deliver a growing executive education and member community focused on audit defense excellence and peer learning. The culture values trust, accuracy, confidentiality, and clear communication while providing high-touch virtual and in-person experiences.Why does this role exist?This role exists to operationalize and flawlessly execute an already-defined annual program calendar across a multi-program education and community ecosystem. The Founder sets the strategy and priorities; your mission is to translate those plans into on-time delivery, airtight logistics, and smooth member experiences without anything falling through the cracks. It is an execution-first role—not strategy, program design, partnerships, or general EA work—and is critical to maintaining consistency, quality, and scale across programs and events.The Impact you’ll makeProgram and Calendar ExecutionOwn and manage the annual educational calendar once set by leadershipExecute project plans, drive timelines, and keep cross-functional contributors on deadlineProactively identify and resolve scheduling conflicts, dependencies, and risksFaculty and Curriculum LogisticsCoordinate faculty/experts scheduling, prep, materials, and communicationsManage curriculum logistics and asset readiness (slides, handouts, pre-work, recordings)Serve as the central point of contact for recruited speakers and expert network logisticsEvent and Member ExperienceProduce virtual and in-person experiences end-to-end (run-of-show, tech checks, on-site flow)Manage event logistics and vendors (venues, A/V, platforms, catering, travel as needed)Run member onboarding, engagement, and renewal workflows using established playbooksMarketing and ReportingCoordinate with marketing on launches and enrollment campaigns per calendarTrack and report program revenue, expenses, enrollment, attendance, engagement, and retentionMaintain dashboards and post-event reporting; relay insights to inform iterative improvementsSystems and Day-to-Day OperationsMaintain and refine SOPs and repeatable operating systemsRun the project-management system to ensure daily accountability and task clarityFlag risks, gaps, and issues to the Founder quickly with proposed next stepsSkills, Knowledge and ExpertiseRequired:2–5 years coordinating operations for established programs such as professional/executive education, associations/membership communities, certification/CPE, masterminds, or conference/live event seriesProven experience producing events and managing vendorsHands-on project management using a PM platform (e.g., Asana/ClickUp/Trello) and SOP ownershipDemonstrated coordination with faculty/experts/speakers and cross-functional teams (e.g., marketing)Your superpowers are...Technical: project management tools; calendar and capacity planning; CRM/membership or LMS familiarity; spreadsheets/dashboards for tracking metrics; virtual event platforms (e.g., Zoom) and run-of-show production; documentation and SOP maintenanceSoft skills: detail-obsessed, operational rigor, proactive risk-spotting, clear and diplomatic communicator, vendor/stakeholder management, follow-through, time management under deadlines, calm under pressureWFH Set-Up:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Internet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYou should apply if...You’re an operator who loves making a defined plan happen and being measured on execution quality and timelinessYou thrive in member/community and education environments and enjoy coordinating many moving partsYou want to refine systems and use playbooks rather than set strategy from scratchYou’re comfortable tracking/reporting KPIs and expenses (while not responsible for setting budgets or KPIs)You communicate early and often, flag issues to leadership, and take ownership from start to finishYou are not seeking a strategy, partnerships, sourcing, or general EA role—this is an execution-first logistics roleWhat to expect...Work Setup:Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or something similar or higher operating systemWorking Hours:40 hours per weekMonday–Friday, U.S. Business HoursCompensation:$7 per hourNo benefits package included