About UsWe're a family-owned kitchen, bathroom, and flooring remodeling company based in Southern California with over 40 years of experience. We're looking for a highly organized Remote Project Coordinator to support our Production Team by ensuring remodeling projects move smoothly from start to finish while providing an outstanding customer experience.This is not an onsite construction management role. We are looking for someone with experience coordinating projects remotely for U.S.-based companies.What You'll DoCoordinate multiple remodeling projects simultaneouslySchedule installation appointments with homeowners and installation teamsMaintain constant communication with clients, installers, vendors, and internal departmentsTrack project progress and ensure deadlines are metOrder materials and monitor delivery timelinesProcess project documentation accurately and on timeAssist with financing paperwork and project documentationCollect and record customer paymentsResolve scheduling conflicts and project issues proactivelyFollow up with customers throughout the project to ensure an excellent experienceMaintain accurate records within our CRM and project management systemsCollaborate closely with Sales, Production, and Installation teamsWhat We're Looking ForRequired Experience2+ years of remote Project Coordinator, Operations Coordinator, Executive Assistant, Virtual Assistant, Client Success, or Account Coordinator experienceExperience supporting U.S.-based clients or companiesExperience coordinating multiple projects, schedules, or client accounts remotelyStrong customer service and client communication skillsExcellent organizational and follow-up skillsComfortable working in a fast-paced environment with multiple prioritiesExcellent written and spoken EnglishPreferred ExperienceHome remodeling, construction, home services, logistics, or property management experience is a plusExperience using CRMs, project management software, or scheduling platformsExperience working with remote teamsTechnical RequirementsReliable high-speed internetQuiet home officeBackup internet connection preferredComputer capable of handling multiple applications simultaneouslySuccess in This RoleThe ideal candidate is someone who enjoys keeping projects organized, communicating with clients, solving problems before they become bigger issues, and ensuring every project stays on schedule. You thrive in a remote environment, are highly organized, and enjoy coordinating people and processes rather than managing construction work onsite.
about 1 month ago