Business Systems Analyst - Salesforce (Remote) at Yelp | Torre
Business Systems Analyst - Salesforce (Remote)
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Yelp

Business Systems Analyst - Salesforce (Remote)

Yelp
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD60k - 90k/year
Non-negotiable
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Hybrid (Canada)
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Posted over 5 years ago

Requirements and responsibilities

• You will serve as the primary point of contact for business stakeholders around prioritization, coordination, and escalation of projects and enhancements. • You will focus on Sales and Customer Support tools, particularly in the areas of opportunity management, account/contact management, case management, entitlement management, and 3rd party tools. • You will provide strong analytical, problem-solving, technical, and project management skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions. Develop project scope, estimates, and detailed work plans. • You will own functional tasks and deliverables, including process definition and reengineering, high- and detailed-level requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications. • You will partner with project stakeholders across the business and Corporate Infrastructure by analyzing all requirements to formulate business needs and translate those into application functionality, deciding when to advocate and when to compromise to arrive at a mutually acceptable solution. • You will be expected to use and recommend best practices while delivering scalable high-quality solutions.
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