About the roleARMStrong Insurance Services is seeking a Senior Salesforce Administrator to own a highly customized Salesforce platform that operates as the full ERP for the Subrogation business unit. This is not a typical admin role—you will be responsible for a mission-critical system powering Sales, Operations, and Accounting/Finance, with deep integrations across telephony, financial systems, document generation, and AI-driven workflows.Job Responsibilities:Own and administer a complex Salesforce environment used as an ERPManage advanced configuration: Flows, custom objects, automation, and securitySupport end-to-end business processes across operations, finance, and client workflowsMaintain and optimize integrations including telephony, financial systems, and APIsSupport and expand AI-driven automation (Salesforce AI agents, workflow automation)Lead releases, deployments, and change management across environmentsBuild reports and dashboards to support operational and financial decision-makingPartner with business leaders and technical teams to deliver scalable solutionsJob Requirements:3+ years of Salesforce Administration experienceExperience in highly customized or enterprise Salesforce environmentsStrong expertise in Salesforce Flow and complex automationExperience supporting integrated systems (APIs, telephony, financial platforms, etc.)Ability to troubleshoot across data, configuration, and integrationsStrong communication skills and ability to work cross-functionallyPreferred Job Requirements:Experience with AccountingSeed or financial systems in SalesforceExposure to Salesforce AI (Einstein, Agentforce, or similar)Experience with document generation tools (S-Docs, Conga, Drawloop)Background in Insurance, Subrogation, or Financial ServicesSalesforce certificationsCompensation and Benefits:Salary is $90,000 - $115,000 per year (DOE)Premium Health Coverage: Comprehensive Medical, Dental, Vision, and Supplemental insurance with minimal out-of-pocket employee premiumsTime to Recharge: 18 days of PTO from year one, plus 9 paid holidaysInvested in Your Future: 401(k) plan with a competitive company matchARMStrong Insurance Services is an Equal Opportunity Employer.
