Maintenance Coordinator at OurAssistants | Torre
Maintenance Coordinator
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OurAssistants

Maintenance Coordinator

OurAssistants
Emma
Emma
You'll ensure seamless property operations and tenant satisfaction through expert maintenance coordination.
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Part-time

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Remote (for Philippines residents)
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Posted 5 months ago

Requirements and responsibilities

Location: Work from HomeType of Employment: Full-time or Part-time (depends on client requirements)Work Shift: US Business HoursAbout UsOurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com.Job SummaryWe are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues.Key ResponsibilitiesReceive and respond to maintenance requests via phone, email, or property management softwareCreate, assign, and monitor work orders in coordination with vendors and techniciansCommunicate service updates with tenants and property ownersFollow up on open work orders to ensure timely completion and resident satisfactionVerify and process vendor invoices for accuracy and completenessManage emergency maintenance situations with appropriate urgencyMaintain detailed maintenance logs and vendor performance recordsGenerate maintenance activity reports for property managers and ownersQualifications and SkillsRequired:2+ years of experience in property management or maintenance coordinationFamiliarity with property management software (e.g., AppFolio, Buildium, Propertyware)Excellent English communication skills, both written and verbalAbility to prioritize and manage multiple maintenance requests simultaneouslyStrong problem-solving and decision-making abilitiesExperience coordinating with vendors, contractors, and maintenance teamsPreferred:Background in handling residential and property maintenanceKnowledge of maintenance workflows, service SLAs, and tenant satisfaction practicesExperience in handling after-hours or emergency maintenance requestsAdditional RequirementsMust be currently residing in the Philippines or Latin AmericaMust have a stable internet connection and remote-ready workstationCompensation and BenefitsPermanent work-from-home setupOngoing training and professional development opportunitiesCollaborative and supportive work environmentCompetitive salary
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