Product Specialist - Adobe Experience Cloud at Blue Acorn iCi | Torre

Product Specialist - Adobe Experience Cloud

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Full-time

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Remote (anywhere)
Posted 9 months ago

Responsibilities


OverviewThe Product Specialist is a hands-on Adobe Experience Cloud expert who applies deep platform knowledge to shape scalable, implementable marketing solutions. This role brings strong fluency in Adobe Experience Platform (AEP) and adjacent applications—including Real-Time CDP, Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO)—and partners closely with advisory and practitioner teams to translate platform capabilities into real-world solution approaches.This role balances technical depth with practical execution, supporting configuration, pilots, and experimentation to validate feasibility and inform adoption.What You’ll DoMaintain deep working knowledge of Adobe Experience Platform, including data ingestion, schemas, identity, governance, and activationApply hands-on expertise across RTCDP, CJA, and AJO to shape solution options and configuration approachesReview Adobe product documentation, release notes, and roadmaps to stay current on evolving capabilitiesPartner with Adobe product teams and internal experts to understand intended usage patterns and constraintsTranslate platform capabilities into clear solution patterns, tradeoffs, and implementation guidanceSupport pilots, proofs of concept, and test-and-learn initiatives by enabling and validating configurationsIdentify dependencies, risks, and feasibility considerations to inform roadmap and prioritization discussionsContribute platform-informed inputs to backlog refinement and adoption planningWhat You BringHands-on experience with Adobe Experience Platform (AEP) in real implementationsWorking knowledge of RTCDP, CJA, and AJO, including how they connect and operate togetherStrong understanding of data modeling, identity resolution, activation flows, and integrationsExperience supporting experimentation, pilots, or phased rollouts in Adobe environmentsAbility to explain platform concepts clearly to both technical and marketing stakeholdersNice to HaveExperience supporting B2B or account-based use cases in AdobeFamiliarity with Marketo, Target, or Workfront in an Adobe ecosystemExperience documenting solution patterns or technical playbooksAbout Blue Acorn iCiBlue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us. Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.