Lead Voice & Messaging Network at Aircall | Torre

Lead Voice & Messaging Network

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Full-time

Legal agreement: Employment

Compensation
USD60k - 80k/year
Non-negotiable
location_on
Remote (anywhere)
Posted almost 6 years ago

Responsibilities


• Leading and expanding the Voice & Messaging Network team. Main technological areas handled by the team are WebRTC, SIP interconnections, Carrier Relations, Call Quality (testing, monitoring, improving) • Planning and implementing key initiatives on our Voice & Messaging network in order to deliver our services to our customers 24/7, worldwide with the best quality on the market • Providing feedbacks and inputs to the organization in order to anticipate voice capacity planning or enforce SLA on quality of service delivered to our 100k+ users • Ensuring we operate at carrier-grade’s expectations (stability, maintainability, scaling, and uptime) and we provide a globally available communications infrastructure by establishing connections between providers • Being on top of industry standards and technologies around Voice & Messaging in order to help to define longer-term roadmaps and strategies.