Onboarding & Transitions Success Representative at Juni Learning | Torre
Onboarding & Transitions Success Representative
trending_up Invest in Torre
Juni Learning

Onboarding & Transitions Success Representative

Juni Learning
Posted by
Manuela Vargas Jaramillo
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD10 - 20/hour
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities

• Support the sales team by processing new subscriptions from payment through to getting students into their first class, and hitting key KPIs including ticket completion time • Own a robust pipeline to meet weekly and monthly targets for registration • Call, text, and email customers to understand and confirm their enrollment needs and comfortable explaining our product offerings and helping customer sign up for additional products if needed • Proactively flag issues, run-down tickets to satisfactory completion, escalate issues as necessary • Serve as a counselor and trusted expert in the field who partners with parents and students to help them succeed • Work with multiple teams to hit company-wide goals for growth • Mentor and support other Sales Operations team members as needed.
This job post is closed.