Roles and ResponsibilitiesGuiding various project teams and Client organizations on how to use Agile/Scrum practices and values to delight AHEADs ClientsGuides assigned project team on how to get the most of our self-organizationGuides assigned project teams on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworksAssesses the Scrum maturity of the project team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the project team and Client organizationRemoves impediments and/or guides the team to remove impediments by finding the right personnel to remove the impedimentBuilds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solvingFacilitates getting work done without coercion, assigning, or dictating the workFacilitates discussion, decision making, and conflict resolutionAssisting with internal and external communication, improving transparency, and radiating informationSupporting and educating the Product Sponsor, especially on grooming and maintaining the product backlogProviding all support to the team using a servant leadership style whenever possible, and leading by examplePerform analysis of utilization of resources for projects in execution and measuring for future resource allocation needsEstablish and drive ongoing development and tracking of additional services revenue opportunities within the client’s environmentUnderstands client needs and matches them to relevant services or products; manages client expectationsUnderstands and communicates goals and critical success factors for the project; sells ideas persuasively and paces the communications properly (Communication).Plan and coordinate all aspects of technical projects from initiation through deliverEnsure service delivery success and Client satisfaction through effective project managementManage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as neededDevelop, define, and execute project plans, project scope, activities, schedules, budgets and deliverablesIdentify needed resources for projects while defining and assigning major project rolesCoordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scopeAssign and monitor work of project team, providing technical and analytical support and directionInterface with clients on technical matters as neededManage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achievedAssist with problem resolution or risk mitigation as neededManage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the projectConduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvementIdentify project management coordination process gaps or areas for improvement. Recommends and implements solutionsUtilize Ahead systems (Salesforce, financial force, etc.) to maintain updated project informationQualificationsPMP (Project Management Professional) certification is a requirementStrong ability to independently manage medium to high risk, high complexity, and high client visibility projectsKnowledgeable of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologiesKnowledge
about 2 months ago