ABOUT CARAZO GROUPCarazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to retailers, B2C e-commerce, field sales in Spain's estanco channel, and bonded-warehouse logistics. We are in a phase of rapid, structured growth and are building a strong leadership layer to scale the group.THE ROLEYou will own the internal operational engine of the group — procurement and order management, the business-support team, and cross-functional projects — so the CEO can step out of day-to-day operations. This is effectively the CEO's right hand: you take ambiguous goals and return finished results, and you keep the group's back office running cleanly across countries and time zones.WHAT YOU WILL OWNProcurement & orders — own supplier coordination, purchasing, and end-to-end order processing and fulfillment coordination.Team leadership — lead and prioritize the business-support team (business assistants) and procurement staff; own their output, not just their calendar.Projects & implementations — run new initiatives end-to-end (planning, execution, follow-through) across the group.Process & systems — build and document SOPs, checklists, and workflows; standardize how work gets done.Cross-functional coordination — align sales, HR, finance, and logistics to hit deadlines across multiple jurisdictions.CEO leverage — act as a filter and force-multiplier for the CEO; escalate only what truly needs the CEO, decide the rest.Reporting & tools — track operational KPIs and run the work through project-management tools and spreadsheets, not memory.WHAT WE ARE LOOKING FOROperations / project management track record — proven experience running operations or projects at a comparable multi-function or multi-country scale.Team management — has directly managed a small team (assistants, coordinators, or procurement) and owned results.Process builder — can show SOPs, playbooks, or systems you created that others still use.Ownership & low-supervision — takes a vague goal and delivers a finished result without hand-holding; strong prioritization and judgment.English — fluent written and spoken English is mandatory.Education — a university degree (Bachelor's or higher) in business, management, finance, or a related field is required.Tools — proficient with project-management software (Asana / ClickUp / Notion / Monday) and strong in Excel / Google Sheets.Reliability & accuracy — excellent organization and attention to detail; procurement and orders leave no room for sloppiness.NICE TO HAVEAdvanced or distinguished degree — a Master's degree, or a Bachelor's awarded with honours / distinction (a "red diploma"), is valued — it reflects the attention to detail this role demands.Process & PM certification — Scrum Master (PSM / CSM), PMP, PRINCE2, or Lean Six Sigma (Green / Black Belt) is a strong plus.Russian — you would work directly with a Russian-speaking CEO; Russian is a strong advantage.Spanish — useful for supplier and Latin America coordination.Industry — experience in distribution, logistics, e-commerce, or FMCG.COMPENSATION & DETAILSCompensation — USD 3,000–3,500 per month, depending on experience.Setup — full-time, fully remote, engaged as an independent contractor.Growth — high autonomy and direct access to the CEO, with room to grow into a broader operations-leadership seat.HOW TO APPLYSend your CV in English together with a short note describing one operational process or project you built or fixed end-to-end — what the situation was, what you did, and the result.

Operations Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Carazo Enterprise SL:

apply.workable.com/carazo-enterprise-sl/

Admin access needed