WHO WE AREHeadquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.About the RoleThis role reports to the Manager of SEO and Web and is solely focused on Ncontracts' presence across AI-powered search platforms. That means ChatGPT, Perplexity, Google AI Overviews, and whatever comes next. You'll own the tools, the tracking, the content strategy inputs, and the outreach efforts that drive citation share and brand visibility in AI-generated answers. AEO and GEO are still maturing disciplines, so this role rewards people who are curious, structured in how they experiment, and willing to build processes that don't fully exist yet.What You'll DoAI Search Visibility and Citation StrategyMonitor and grow Ncontracts' brand and product visibility across LLM-powered platforms including ChatGPT, Perplexity, Google AI Overviews, and emerging entrants using ProfoundBuild and maintain per-platform prompt libraries across all product categories to systematically test and track citation performanceAnalyze citation share data to identify where we are and are not appearing, and build a prioritized action plan to close gapsDevelop and refine buyer persona query sets that reflect how target audiences actually search using AI toolsTrack competitor citation share across platforms and surface trends and gaps to the Manager and broader marketing teamBuild automated monitoring for competitor visibility tracking and citation anomaly detectionContent Strategy and Cross-Functional CollaborationWork with the content team to develop and iterate on GEO/AEO content guidance, grounded in what the platforms are actually citingIdentify specific content gaps where Ncontracts is not being cited and recommend page-level or net-new content to fill themPartner with off-page and link building efforts to align outreach targeting with citation gap prioritiesInform product marketing on how AI platforms describe and position Ncontracts relative to competitorsDevelop frameworks and playbooks the broader team can use to write content optimized for AI citationPlatform Intelligence and TestingStay current on how major AI search platforms handle citations, update their models, and change their answer behaviorRun structured experiments to test what content types, formats, formats, and sources drive citation performanceDocument findings and build a running knowledge base of what works, what does not, and whyEvaluate new platforms and tools as the AI search landscape evolves and bring recommendations to the ManagerShare platform updates and findings with the broader marketing team on a regular cadenceReporting and AnalyticsOwn Profound reporting for AI search visibility metrics, tracked per platform and per product categoryBuild and maintain dashboards that make AI search performance visible and actionable for the Manager and marketing leadershipOwn keyword and prompt-level visibility tracking across AI platformsContribute to broader marketing reporting by surfacing AI search trends and their relationship to organic and pipeline performanceWhat We're Looking For3 to 5 years of experience in SEO, content strategy, digital marketing, or a closely related fieldDirect familiarity with AI search platforms and how they surface citations, whether through Profound, manual prompt testing, or bothStructured thinker who can build a tracking and testing process from scratch and stick to itStrong written communication, capable of translating platform behavior into clear content recommendationsComfortable working cross-functionally with content, product marketing, and design teamsB2B SaaS, fintech, or regtech background preferredNice to HaveHands-on Profound experience and familiarity with GEO/AEO measurement workflowsExperience building automations or monitoring agents using n8n, Zapier, or API integrationsBackground in traditional SEO, especially on-page optimization and off-page strategyFamiliarity with GA4 and GSC for understanding how AI search traffic intersects with organicBasic JavaScript or comfort reading technical documentationTools You'll Work WithProfound, ChatGPT, Perplexity, Google AI Overviews, GA4, GSC, Semrush, SE Ranking, Bing Webmaster ToolsWE OFFER ALL FULL-TIME TEAM MEMBERS:A fun, fast-paced work environmentResponsible PTO Plan that meets or exceeds state and local medical and family leave laws11 paid holidaysCommunity and social events to keep you connected and engagedMental Health BenefitsMedical, Dental and Vision insuranceCompany-paid Group Life Insurance, Short- and Long-Term DisabilityFlexible Spending Account & Health Savings AccountAflac Benefits – Critical Illness, Cancer Protection, & Hospital ChoicePet Insurance401 (k) with company match with eligibility on Day 1 of employment2 Paid Volunteer Time Off DaysAnd much more!AAP/EEO StatementNcontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex
