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10 days ago
Requirements and responsibilities
We Are Hiring: Customer Success Associate – L1 (Remote)Looking for a remote career opportunity with a highly competitive package? We are expanding our team and looking for 20 dynamic Customer Success Associates who are fluent in both English and Thai to deliver world-class support to our international clients.If you possess flawless communication skills and have at least one year of international domain experience, we want to hear from you!What We Offer:Compensation: Up to 12 LPA (commensurate with last drawn salary and experience)Work Mode: 100% Work From Home (WFH)Coverage: Dynamic, rotational shifts (applicable for both male and female candidates)What You Will Do:Provide seamless customer assistance and high-quality issue resolution.Maintain comprehensive documentation of all customer interactions.Deliver end-to-end resolution to ensure client satisfaction and retention.What We Are Looking For:Education: Minimum Graduate in any stream.Experience: Minimum 1 year of experience handling international domains/clients.Language Skills: C1 Certified proficiency in both English and Thai.Communication Standard: Top-notch verbal and written skills. Clean speech profile with zero Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), excellent pronunciation, and flawless grammar.How to Apply: If you meet the criteria and are ready to take the next step in your career, email your updated CV directly to staffing@yadsan.co.in with the subject line "Application: Customer Success Associate - [Your Name]".