Sales & Customer Success Associate at XRHealth | Torre

Sales & Customer Success Associate

You'll revolutionize healthcare delivery, driving B2B sales and patient success with immersive VR technology.
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Full-time

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Remote (for United States residents)
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Emma of Torre.ai
2 months ago

Requirements and responsibilities


About XRHealthAt XRHealth, we’re redefining how healthcare is delivered. Using immersive virtual reality (VR) and digital health technology, we empower patients and providers with cutting-edge therapeutic tools that are accessible, engaging, and effective. As we expand across the US, we’re seeking an energetic, driven, and experienced Sales & Customer Success professional to join our mission-driven team.Who You AreYou’re a proactive, self-starting team player who thrives in a fast-paced, startup environment. You’re passionate about healthcare innovation and have a proven track record of driving B2B sales and building long-term relationships with customers. You enjoy being hands-on with clients and helping them succeed while pushing sales goals forward.Key ResponsibilitiesOwn and drive the full sales cycle – from lead generation to closing deals – primarily with healthcare providers, clinics, and strategic partnersSupport onboarding and provide ongoing customer success management to ensure high satisfaction, engagement, and retentionCollaborate with the product and operations team to tailor solutions that meet the evolving needs of customersTrack, analyze, and report sales and success metrics using CRM and internal toolsRepresent XRHealth in webinars and demos, with clarity, confidence, and professionalismProvide feedback from the field to inform go-to-market strategies and product improvementsRequirements3+ years experience in B2B sales and/or customer success, preferably in healthcare, MedTech, or digital healthProven experience working in or with startupsExcellent communication and relationship-building skillsComfortable working remotely and across time zonesFamiliarity with CRM tools (e.g., HubSpot, Salesforce)A “builder” mindset – you’re not afraid to roll up your sleeves and get things doneBonus PointsExperience selling SaaS or medical device productsBackground in DME, RTM, or health reimbursement modelsPassion for virtual reality or digital therapeuticsWhat you will find if you joinA chance to bring your daily effort and energy to a positive and real impact solution for societyThe opportunity to work in a fast-growing industry, with a leading company in virtual reality for healthcareA culture of innovation, with constant opportunities to build and shape new products and processesA diverse and global environment with professional growth and personal development opportunitiesBenefits including 3 weeks of PTO in year 1, comprehensive health insurance, paid parental leave, 401k plan, and moreRemote locationThis is a remote role, currently open to candidates residing in MA, CT, TN, or KY. Applicants outside of CA, CO, WA, and NY may still apply.
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