Customer Sales Representative at Mother | Torre
Customer Sales Representative
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Mother

Customer Sales Representative

Mother
Posted by
Julio Sarmiento
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(64) info
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Base compensation USD1k/month

+ Commissions (~ USD500 /month)

Non-negotiable
location_on
Remote (for Brasil residents)
Remote (for Colombia residents)
Remote (for Argentina residents)
Remote (for México residents)
Posted 7 months ago

Responsibilities

About Us: - We are a fast-growing residential plumbing company built on high standards, relentless improvement, and a team that takes pride in their work. - We are scaling our operations and building a best-in-class customer experience team and we want A+ people who want to grow with us. About the Role: - We are looking for a sharp, reliable, and professional Customer Sales Representative based in Latin America to support our U.S. operations. - You will be the first voice our customers hear, handling inbound calls, scheduling appointments, dispatching field technicians, and converting service opportunities into booked jobs. - Every interaction is a chance to deliver value and drive revenue. - This is a remote, full-time role with real growth potential inside a company that moves fast and rewards performance. What You Will Do: - Handle inbound and outbound customer calls for a U.S.-based residential plumbing operation. - Convert inbound inquiries into booked appointments using consultative, value-based communication. - Schedule service appointments and coordinate dispatch with field technicians. - Identify upsell and membership opportunities and present them naturally during customer interactions. - Deliver a professional, high-touch experience on every interaction. - Follow up with customers to confirm appointments, gather feedback, and resolve issues. - Maintain accurate records in our CRM and support operational workflows. - Collaborate with operations and field teams to keep service delivery running smoothly. What We Are Looking For: - English fluency is a must. - You will be communicating exclusively with U.S.-based customers and teams. - Prior experience in sales is required. - Comfortable with a light sales approach, not pushy, but confident in presenting options and closing bookings. - Strong communication skills, clear, warm, and persuasive on every call. - Reliable, organized, and able to work independently in a remote environment. - Comfortable with CRM tools, scheduling software, and digital workflows. - High standards for your own work. - You take ownership and follow through. Compensation: - 💵 $1,000 USD/month base salary + commission. - Your earnings grow directly with your performance. - Top performers consistently earn above base through booking rates and upsell conversion.
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