Close CRM + Sales Ops Operators (Remote – LATAM, Europe) at Sales Momentum | Torre
Close CRM + Sales Ops Operators (Remote – LATAM, Europe)
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Sales Momentum

Close CRM + Sales Ops Operators (Remote – LATAM, Europe)

Sales Momentum
Posted by
Ryan Roa
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Full-time

Legal agreement: Employment

Base compensation
USD3k - 6k/month

+ Bonuses (up to 10% of base compensation)

Non-negotiable
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Remote (for Argentina residents)
Remote (for Brazil residents)
Remote (for Venezuela residents)
Remote (for Colombia residents)
flightsmode
Visa sponsorship: No
Posted 9 months ago

Responsibilities

* Location: Remote (must work Eastern Time Zone hours) * Schedule: Full-time, 40 hours/week 9am–5pm EST + urgent requests outside of those hours * Reports To: CMO & Sales Manager * Collaborates with: Sales Manager, CMO, and Sales Momentum 🔷 Your Role’s Mission Empower our sales team to consistently achieve $2-3 million revenue months, and assist our marketing team in routing and qualifying leads to fill the team’s calendars by strategizing, building, testing, and continuously improving (and most importantly, creating and maintaining a Sales/RevOps automation playbook) via our Close SOPs and automated systems. Your role will directly contribute to improving team efficiency and company profitability, enabling everyone on the revenue team to focus on what they do best. In short, this role should act as a force multiplier to the rest of the sales and marketing team. 🔷 Overview The Sales/Revenue Operations Manager is essential to driving operational excellence within our sales organization. Your primary focus will be on leveraging Close and external dashboards, automation tools, and streamlined systems to ensure smooth daily operations. This role requires a proactive approach to calendar management, pipeline tracking, reporting, and team communication. By handling key administrative and operational tasks, you’ll play a pivotal role in boosting overall team productivity and revenue generation. The RevOps manager reports directly to the Sales Manager and CMO while maintaining close collaboration and strategic alignment with the CEO to ensure seamless revenue operations across both departments. 🔷 Core Responsibilities Close Automation & Playbook Documentation * Strategize with team leads and individual contributors to identify SOPs and automations. * Design and maintain scalable property architecture (contacts, companies, deals). * Optimize workflow performance and reduce clutter/technical debt in CRM. * Build and QA new workflows and automations; ensure seamless implementation. * Update the Sales/RevOps automation playbook religiously. * North Star: Anyone should be able to follow the playbook and make changes without risk of breaking the system. Close Dashboard & Reporting Management * Build and maintain accurate dashboards for Sales & Marketing. * North Star: Dashboards are the source of truth for team KPIs. Team Reporting * Close out weekly reports for Sales and Marketing department leveraging baseline * Close out monthly baseline reports for Sales and Marketing department * Maintain optics on not only department level metrics but also individual metrics for setters and closers (Support sales director) Sales Efficiency & Admin Support * Ensure weekly accuracy of tracking and reporting tools. * Maximize native Close functionality and reduce tool dependency. * Implement data hygiene protocols. * Drive adoption of new tools and evaluate ROI. * Manage tool integrations and change management processes. * Maintain updated library of sales resources, playbooks, and assets. Sales Recruiting & Onboarding * Send offers and manage logistics for onboarding. * Track hiring and onboarding performance by stage. * Support rep ramp-up with clear progression tracking. 🔷 Key Skills & Competencies * Proficiency in Close CRM and workflow automation tools. * "Systems-minded" developer with tools like Zapier, Make, etc. * Strong calendar and pipeline management skills. * Excellent communication with reps and cross-functional teams. * Analytical and metrics-focused (KPIs, dashboards, reporting). * Adaptability in fast-paced environments. * Proactive problem-solver and systems thinker. 🔷 Culture Fit * Radical Transparency * Extreme Ownership * Be a Force of Nature * Fail Forward * Objective Always 🔷 What You Bring * You’ve built KPI structures, managed project systems, and supported fast growing sales and marketing teams * You’re fast-moving, solutions-focused, and don’t need babysitting * You’ve led fulfillment and ops — ideally in a high-ticket, info, crypto, or SaaS setting * You thrive in ClickUp, Slack, and Close automation tools — and can teach others * You’re not corporate. You get your hands dirty. You’re okay working late if needed
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