We're Hiring: Intake Coordinator & Administrative Support (Behavioral Health)📍 Open exclusively to candidates based in Latin America (LATAM).Most intake roles treat every call the same. This one doesn't: the person on the line is often calling on their hardest day, and how you answer can decide whether they get help at all.📍 Position: Intake Coordinator & Administrative Support, Behavioral Health📍 Location: Remote, EST, Mon–Fri 8 AM–5 PMWhat You'll DoServe as the first point of contact for callers reaching out to a behavioral health agency, often in crisisGuide callers through intake and enrollment for crisis support, substance abuse, and mental health programsVerify insurance eligibility and manage authorizations so care isn't delayedKeep intake records accurate and organized, tracking referrals and enrollment statusCoordinate scheduling and follow up until enrollment is actually completeWhat We're Looking ForIntake coordination or patient-facing healthcare experience (required)Near-native spoken English with a warm, calm phone presenceExperience with insurance verification and authorizationsComfortable working across EMR systems and learning new platforms quicklyGenuine empathy and composure in emotionally difficult conversationsIf you need scripts to get you through an emotional call, this seat will frustrate youWhy Join Coordinators?Work that matters, you're often the first voice someone hears reaching out for helpStable, full-time Mon–Fri scheduleRemote role with a growing, mission-driven healthcare teamRoom to build real skills in behavioral health administrationIf that sounds like the kind of call you want to be there for, Apply here:https://lnkd.in/g4-8-paEor share with someone who'd be a great fit.

Intake Coordinator & Administrative Support (Behavioral Health)

Emma

Responsibilities

Skills wanted:

Language(s) required:

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coordinators.pro

Admin access needed