Job Details:
- This job is open to candidates working remotely from anywhere.
- You must be available during core U.S. business hours, especially when coordinating with onsite sales, estimators, property managers, and field leadership.
- Exact schedule will be discussed during the interview process.
- 1250 USD/month base compensation.
- This role also includes performance compensation designed to allow strong performers to earn an additional 2000+ USD/month.
Prospecting and Lead Generation:
- Building targeted prospect lists by property type, location, ownership group, and management company.
- Identifying commercial properties that are strong fits for maintenance contracts.
- Researching property managers, owners, facility managers, HOA boards, asset managers, and other decision makers.
- Finding email addresses, phone numbers, LinkedIn profiles, company websites, and other contact information.
- Tracking current vendors when possible.
- Identifying when contracts are likely to renew or go out to bid.
- Finding RFPs, bid opportunities, public notices, property management contacts, and local commercial development activity.
- Adding clean, accurate information into our CRM or tracking system.
Decision Maker Research:
- Identifying property managers.
- Identifying regional property managers.
- Identifying HOA managers.
- Identifying facilities directors.
- Identifying operations managers.
- Identifying asset managers.
- Identifying commercial real estate owners.
- Identifying developers.
- Identifying general managers.
- Identifying office managers for commercial properties.
- Identifying municipal or institutional purchasing contacts when relevant.
Outreach and Follow-Up:
- Sending professional outbound messages.
- Making follow-up calls or coordinating calls when needed.
- Tracking every touchpoint.
- Following up aggressively without being weird or annoying.
- Building multi-touch outreach sequences.
- Keeping prospects warm before bid season.
- Re-engaging old prospects.
- Following up after quotes are sent.
- Helping move deals from prospect to lead to quote to closed/won or closed/lost.
Quote Coordination and 72-Hour Proposal Standard:
- Logging quote requests immediately.
- Confirming property details.
- Gathering photos, maps, measurements, notes, service scope, and client expectations.
- Coordinating with onsite sales or estimators for site review.
- Tracking who owns the estimate.
- Following up until the proposal is completed.
- Confirming the proposal was sent.
- Scheduling follow-up after delivery.
- Tracking quote status in the CRM.
Cold Quote System:
- Identifying properties that fit our ideal customer profile.
- Researching the property and likely decision maker.
- Coordinating with our estimator or onsite team to create a maintenance quote or property review.
- Helping prepare a professional we already looked at your property style outreach.
- Sending or coordinating the delivery of cold quotes.
- Coordinating with our onsite cold caller for drop-offs and site visits.
- Tracking follow-up until we get a conversation, a no, or a future bid date.
- Building a repeatable system that lets us produce cold quotes every week.
Coordination With Onsite Team:
- Coordinating with onsite salespeople.
- Coordinating with estimators.
- Coordinating with our onsite cold caller doing drop-offs and site visits.
- Providing property lists for in-person visits.
- Preparing call/drop-off notes.
- Tracking who visited which property.
- Updating the CRM after site visits.
- Following up with prospects after onsite contact.
- Making sure the onsite team has what they need before they walk into a property.
CRM, Pipeline, and Reporting:
- Updating all prospects, contacts, properties, notes, next steps, and follow-up dates.
- Tracking outreach activity.
- Tracking leads generated.
- Tracking quote requests.
- Tracking proposals sent.
- Tracking bid cycle dates.
- Tracking closed/won and closed/lost opportunities.
- Preparing weekly sales pipeline updates.
- Flagging stuck opportunities.
- Identifying which property types, messages, or sources are working best.
Weekly Activity Expectations:
- 150+ commercial properties researched or reviewed per week.
- 75+ new qualified prospects added to the CRM per week.
- 40+ new decision makers identified per week.
- 100+ outbound touches per week through email, phone, LinkedIn, or coordinated onsite follow-up.
- 25+ follow-up touches on existing prospects per week.
- 15+ meaningful responses, conversations, bid cycle updates, or next-step confirmations pursued per week.
- 10+ quote opportunities, bid cycle dates, or future proposal targets identified per week.
- 7+ cold quote targets prepared per week.
- 3+ cold quote packages coordinated per week.
- 100% of requested proposals tracked until delivery.
- 100% of requested proposals followed up on after delivery.
- Weekly sales pipeline report completed every week.
