Job Title: Senior CRM / Solution Architect – Microsoft Dynamics 365 Location:: Remote Job Summary: We are looking for a Senior CRM/Solution Architect with strong Microsoft Dynamics 365 and Power Platform experience to support a Healthcare Payer or Provider client. The ideal candidate should be a proactive, innovative architect who can independently identify gaps, suggest new solutions, drive automation/AI initiatives, and continuously improve the CRM environment—not simply execute assigned requirements. Key Responsibilities: Lead end-to-end Dynamics 365 CRM/CE and Power Platform architecture. Identify CRM/process gaps and proactively recommend modernization and automation opportunities. Design solutions using D365 CE/Customer Service, Power Apps, Power Automate, Dataverse and Azure. Identify opportunities for AI, Copilot and intelligent automation. Partner with business and technology leaders to define CRM roadmap and future-state architecture. Ensure scalable, secure and HIPAA-aligned solutions. Lead architecture/design discussions and mentor technical teams. Act as a trusted advisor and continuously bring new ideas and initiatives to the client. Must Have: 10+ years IT / Solution Architecture experience. 7+ years Microsoft Dynamics 365 / CRM. Strong D365 CE / Customer Service + Power Platform + Dataverse. Healthcare Payer or Provider experience. Enterprise integration/API and Azure experience. Strong stakeholder and executive communication skills. Demonstrated history of proactively driving initiatives, automation, modernization or transformation. CoPilot and AI integration and ADF exp

Senior CRM / Solution Architect – Microsoft Dynamics 365

Emma

Responsibilities

Skills wanted:

Language(s) required:

Vijay Velagapudi

Vijay Velagapudi

About Peritus Inc:

mission:

peritussoft.com/

Admin access needed