Executive Assistant / Operations Coordinator Responsibilities:
- Managing executive calendars, appointments, meetings, and schedules.
- Handling emails, professional correspondence, and follow-ups.
- Coordinating daily operations, projects, and administrative workflows.
- Organizing priorities, deadlines, and action items.
- Communicating with customers, vendors, and internal teams.
- Maintaining CRM records, reports, and business documentation.
- Creating and improving SOPs, workflows, and internal processes.
- Monitoring project progress and ensuring deadlines are met.
- Identifying operational challenges and recommending solutions.
- Preparing reports, meeting summaries, and business updates.
- Using AI and productivity tools to improve efficiency.
Required Qualifications:
- Experience in executive assistance, operations coordination, office management, or administrative support.
- Excellent written and spoken English communication.
- Strong organizational, time management, and multitasking skills.
- Experience supporting business owners or leadership teams.
- Ability to work independently and take initiative.
- Strong problem-solving and critical-thinking abilities.
- Experience managing projects, workflows, or team responsibilities.
- Exceptional attention to detail and follow-through.
- Professionalism, reliability, and confidentiality.
- Proactive mindset with strong ownership and accountability.
Preferred Experience:
- Supporting US-based businesses or international clients.
- Executive calendar and inbox management.
- Operations or project coordination.
- SOP creation and process improvement.
- CRM platforms such as GoHighLevel, Jobber, Housecall Pro, or ServiceTitan.
- Google Workspace, Microsoft Office, Slack, ClickUp, Asana, or Monday.com.
- AI tools such as ChatGPT, Claude, or automation platforms.
- Home service, construction, trades, or service-based business experience.
