For companies:
For professionals:
For everyone:
Responsibilities
Sales and Customer Service:
- Consultative selling.
- Cross-selling.
- Upselling.
- Sales targets.
- KPI achievement.
- Customer acquisition.
- Closing deals.
- Negotiation.
- Lead qualification.
- Sales pipeline.
- Retail sales.
- B2C.
- Relationship building.
- Persuasion.
- Objection handling.
- Revenue growth.
- Quota attainment.
- Visual merchandising.
- Inventory turnover.
- Product knowledge.
- Customer support.
- Issue resolution.
- Conflict resolution.
- Complaint handling.
- Ticketing systems.
- Live chat support.
- Phone support.
- Order management.
- CRM tools.
- Customer satisfaction.
- Response time.
- Escalation management.
- Transaction processing.
- Cash handling.
- Cash reconciliation.
- Active listening.
- Empathy.
- Multitasking.
- Attention to detail.
- Service quality.
Technical Development:
- Web development.
- Python.
- SQL.
- Database design.
- Database management.
- REST API.
- Git.
- GitHub.
- Version control.
- Backend development.
- Node.js.
- Express.
- Debugging.
- Problem-solving.
- AI/ML fundamentals.
- Cloud computing.
- AWS.
- Agile methodology.
- Unit testing.
- Data structures.
- Algorithms.
Closes in:
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