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Posted 7 months ago
Requirements and responsibilities
A Better OpportunityThe UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user-centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user-centered design and product strategy.ResponsibilitiesCreate clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications.Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives.Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms.Conduct and apply user research and testing to optimize copy for usability and clarity.Edit and revise existing content for improved readability, accessibility, and effectiveness.Document and maintain copywriting guidelines and best practices.Actively participate in design and content brainstorming, usability reviews, and feedback sessions.QualificationsBachelor’s degree in English, Communications, Journalism, Human-Computer Interaction, or a related field.2+ years of experience in UX writing, content strategy, or similar roles.Excellent writing, editing, and communication skills with a user-first mindset.Strong understanding of user-centered design principles and digital product UX.Experience conducting user research and usability testing.Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows.Knowledge of accessibility standards and best practices.Collaborative spirit; able to work effectively with cross-functional teams.Experience in highly regulated industries or localization for global audiences preferred.Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred.UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus.Salary Range$95,000 - $120,000 a yearCompany BenefitsWe are thrilled to offer all our full-time employees the following benefit offerings:Benefits eligibility effective DAY ONE$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution(Additional Medical, dental, vision plan options also all with nationwide coverage)Flexible PTOImmediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!Personalized care for every fertility and family care journey for our employees and their partner!Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!Discount programs and perks including pet Insurance!DisclaimerBetter Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.AI disclaimerWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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