Customer Success Manager, Japan at Chainalysis

Chainalysis is a company that provides complete knowledge of what’s happening on blockchains through their data, services, and solutions. They help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. The Customer Success Manager, Japan will be based in our Tokyo office and manage customers from both the Public and Private sectors in Japan. The successful candidate will directly contribute to increasing the net retention of our customers in our cryptocurrency, BFSIs and government verticals, answer advanced product usage and technical questions related to data, compliance and regulatory standards, and investigations across our product suite. Our customers, big and small, trust and rely on you to help them achieve their goals. Responsibilities: - Directly contribute to increasing the net retention of our customers in our cryptocurrency, BFSIs and government verticals - Answer advanced product usage and technical questions related to data, compliance and regulatory standards, and investigations across our product suite - Help customers, big and small, achieve their goals - Contribute to the efficiency and scalability of the Customer Success team by providing input on how to automate, simplify, and improve our daily workflows

Customer Success Manager, Japan

Responsibilities

Skills wanted:

Language(s) required:

About Chainalysis:

chainalysis.com/

Admin access needed