Do you love learning new information with great problem-solving skills? If you are highly organized and detail-oriented Amazon Specialist to support our Amazon operations remotely, we want to hear from you. You will be able to marry your Amazon skills with our innovative SaaS platform and gain new knowledge and skills while earning a good income. In this role, you will play a significant part in ensuring the smooth functioning of the online retail activities of our clients, who sell on Amazon and take part in development and support of our SaaS platform.
Responsibilities:
• Develop, maintain, and enhance product listings on Amazon, ensuring precise and consistent product details, images, and keywords.
• Expertise in using flat files for creating and maintaining listings.
• Monitor inventory levels, manage stock replenishment, and collaborate with suppliers to guarantee timely product restocking.
• Address customer inquiries and issues promptly, providing courteous and effective solutions to maintain high customer satisfaction.
• Efficiently process FBA orders, ensuring accurate tracking and proper documentation.
• Track and analyze key performance metrics such as sales, conversion rates, and customer feedback, offering insights and recommendations for improvement.
• Research competitor products, pricing, and strategies to identify opportunities for gaining a competitive edge.
• Optimize product listings by refining titles, descriptions, and bullet points to enhance visibility and appeal to the target audience.
• Intimate understanding of PPC Campaigns, how to create them, how to optimize them and especially using campaign reports
• Working knowledge of Brand Analytics and how to use various Brand Analytics reports.
• Take leading role in development and support of our SaaS platform. This will require in creating requirements documents, mock ups and supporting our subscribers.
• Support administrative tasks, including data entry, report generation, and documentation as needed.
Requirements:
• At least 1 year of experience managing Amazon Seller Central or other e-commerce platforms.
• Availability to work during US time zones for seamless team and customer communication.
• In-depth knowledge of Amazon Sellercentral tools, including inventory management software, keyword research tools, and analytics platforms.
• Proficiency in MS Excel, Google Sheets, and MS Office for data entry, analysis, and reporting.
• Skilled in using online tools and software for product listing management, order processing, and customer communication.
• Working knowledge of Canva, Adobe Photoshop and creating training videos.
• Excellent written and verbal communication skills, capable of professional interaction with customers and team members.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
• Proactive problem-solving abilities, with a talent for quickly addressing issues and finding effective solutions.
• Adaptability to changing priorities and a fast-paced work environment.
Benefits:
• Experience the convenience of remote work, allowing you to work from home.
• Flexible hours tailored to fit your schedule and support a healthy work-life balance.
• Chance to enhance your skills and advance your career as our company grows its online presence.
• Attractive compensation package based on your experience and performance.
Become an Amazon Specialist with us and dive into the dynamic world of e-commerce! Apply today and start your rewarding career in online retail.
