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Responsibilities
I am looking for a proactive, highly organized Virtual Assistant to support a small business owner who runs two service-based businesses. You will split your time daily between both companies, handling a variety of administrative and communication-related tasks. This is a full-time position with long-term potential.
Schedule:
* Monday to Friday
* 9am - 6pm
Key Responsibilities:
You will support both businesses equally throughout each day.
Communication & Client Interaction:
* Answer incoming calls and return missed calls.
* Respond to client emails and texts professionally and promptly.
* Follow up with leads and existing clients to confirm appointments or gather information.
* Take detailed messages and route them to the correct team member.
Administrative & Data Entry:
* Enter and update appointment details in the CRM.
* Record and update client information with accuracy.
* Track job status and appointment progress.
* Add notes, forms, and relevant attachments to client profiles.
* Assist with calendar and inbox management.
Business Coordination:
* Communicate with on-the-ground team members about upcoming appointments.
* Help manage day-to-day operations across both businesses.
* Flag any urgent issues, complaints, or schedule conflicts to the client.
Qualifications
* Excellent written and spoken English.
* Comfortable handling calls in a confident and friendly manner.
* Strong attention to detail and organization.
* Ability to use Google Sheets to track clients.
* Reliable internet and computer setup.
This job post is closed.