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about 2 months ago
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Requirements and responsibilities
We are seeking a Senior Implementations Consultant to lead and evolve the customer onboarding experience at Vic.ai—an AI-first platform transforming how finance teams operate. This is not a traditional implementation role. You will help customers rethink their Accounts Payable workflows through applied AI, automation, and intelligent process design.As a key member of our team, you will drive scalable, AI-enabled implementation strategies that ensure enterprise customers achieve rapid time to value and successful Go-Live readiness. Reporting to the Director of Implementations, you will play a critical role in shaping how AI is deployed in real-world finance environments—turning complex AP processes into autonomous, high-performing systems.What Success Looks Like in This RoleLead complex, AI-driven implementation projects with minimal oversightTranslate Accounts Payable workflows into optimized, AI-powered solutionsOperate as a trusted advisor to finance and accounting leadersDemonstrate strong executive presence with the ability to influence senior stakeholdersMentor team members on both implementation excellence and advanced AI utilizationActively leverage AI in your own workflows to drive efficiency, quality, and scaleIdentify opportunities to automate and redesign customer processes using AI—not just improve them incrementallyContinuously refine implementation methodologies to scale with the businessBuild deep expertise in the Vic.ai platform, including configuration, training, and optimizationContribute to a culture of innovation - setting the standard for how AI is used across the teamWhat You’ll DoLead AI-Driven ImplementationsOwn the end-to-end implementation lifecycle—from deal close through full adoptionDesign and deploy AI-enabled AP workflows that improve accuracy, efficiency, and scalabilityGuide customers through process transformation, not just system setupBuild Scalable Implementation FrameworksDevelop repeatable, AI-first implementation playbooks, templates, and best practicesIdentify opportunities to productize implementation learnings into scalable solutionsDrive Cross-Functional ExecutionPartner closely with Integrations, Product, Sales Engineering, and Customer SuccessEnsure alignment across technical, operational, and customer stakeholdersDeliver Successful Go-LivesLead project planning, execution, and risk mitigationManage timelines, resources, and communication across multiple workstreamsTrack performance and continuously improve implementation outcomesChampion AI Adoption (Elevated Expectations)Demonstrate hands-on, daily use of AI tools to enhance your own productivity and outputBring forward new tools, techniques, and approaches as the AI landscape evolvesEducate customers not just on what Vic.ai does, but how to operationalize AI across their finance functionPush beyond basic automation—drive true transformation in how AP work gets doneMentor and LeadCoach junior consultants on implementation strategy, customer engagement, and AI applicationRaise the bar for how implementations are delivered across the organizationStandardize and ScalePartner with Operations to define implementation standardsSupport partner-led implementation models with clear frameworks and guidanceWhat You’ll Need7+ years of experience, including 5+ years in software implementations (ERP, finance systems, or adjacent)Strong Accounts Payable domain expertise strongly preferred (invoice processing, procure-to-pay workflows, financial operations)Proven experience implementing solutions within finance or accounting environmentsDemonstrated ability to drive complex, multi-stakeholder projects to completionAI & Technology Mindset (Non-Negotiable)Proven track record of actively using AI tools in your day-to-day work (not just familiarity or interest)Demonstrated ability to apply AI to solve real business problems and improve outcomesContinuously learning and staying current with emerging AI capabilities, tools, and best practicesStrong point of view on how AI can transform finance operations, particularly within Accounts PayableComfort experimenting, iterating, and pushing boundaries with new technologiesExecution & LeadershipExpertise in requirements gathering, solution design, and project executionStrong problem-solving, decision-making, and negotiation skillsAbility to manage multiple projects with competing prioritiesClient & Communication ExcellenceExceptional stakeholder management and relationship-building skillsAbility to translate technical concepts into clear business valueConfident communicator with executive-level presenceBachelor’s degree required; PMP or similar certification is a plusWhy This Role MattersThis is a high-impact role at the center of how Vic.ai delivers value. You won’t just implement software—you’ll help define how AI transforms finance operations at scale.This role requires someone who doesn’t just understand AI—but actively uses it, experiments with it, and pushes its limits every day.If you’re energized by the idea of combining AI, automation, and deep AP expertise to fundamentally change how companies operate, this role is built for you.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)