About the roleSummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider. As part of the team expansion, the company is looking for a Business Development Specialist to provide outstanding support to renowned clients in the Business Process Outsourcing (BPO) sector.PositionBusiness Development Specialist (English Written & Verbal, Remote)Key ResponsibilitiesTargeted Lead Generation: Identify decision-makers in industries requiring customer support, backend operations, and data annotation services. Use tools like LinkedIn Sales Navigator, Apollo, and industry databases to source high-potential B2B leads.Market Research: Develop understanding of the data annotation market (image/text/audio tagging, AI training datasets) and evolving customer support trends (omnichannel, self-service platforms). Analyze competitor strategies and emerging BPO demands in the US/UK regions.Pipeline Development: Build and maintain a qualified pipeline using email campaigns, cold outreach, and CRM systems. Collaborate with marketing to create tailored content (case studies, whitepapers) highlighting SummitNext’s expertise.Sales Channel identification: Develop new sales channels other than emails, LinkedIn, or cold calls (e.g., industry events, partnerships, collaborations).Relationship building: Build relationships with prospective and existing clients for future business opportunities.Job Requirements2–5 years in B2B lead generation, preferably in BPO, customer support, or data annotation markets.Strong grasp of US/UK business etiquette and procurement processes for outsourcing.Expertise in CRM platforms (e.g., Salesforce) and prospecting tools (e.g., ZoomInfo/Apollo/Sales Navigator).Analytical mindset with excellent communication skills for cross-cultural client engagement.Bachelor’s degree in Business, Marketing, or related field is required. MBA is desirable.Job TypeFull-time (Remote)Monday to FridaySalaryBasic: INR 600,000 - 800,000 annuallyPerformance KPI: Incentives for leads and converted leadsBenefitsFlexible work arrangementsTraining & certifications in customer support tools and data annotation platformsCareer advancement opportunitiesProfessional development programsCollaborative global teamExpected Start DateImmediatelyHow to ApplyYour application will only be considered when you send back short answers to any 4 questions from the provided list. You may choose any medium (docs, PPT, email body, etc.) to gather your answers, and send them to
info@summitnext.com.Example application questions (from the job post)When targeting US vs. UK prospects for BPO services, how would you adjust your approach to align with regional business pain points or procurement processes?Describe a lead generation campaign you executed in BPO/customer support/data annotation: strategies, tools, messaging, and quantifiable results.Walk through your step-by-step process for cold outreach to a decision-maker in a niche (e.g., fintech) needing backend documentation operations for a US client looking for business in SEA markets. How do you personalize to increase response rates?How do you structure follow-up sequences for unresponsive leads? Share an example where persistent follow-up led to successful conversion.If tasked with expanding into Australia’s SaaS market, what tools and strategies would you use to build a prospecting list from scratch?Outline your first 30-day plan (tools, outreach channels, KPIs) to generate leads for AI training data for autonomous vehicles.
