Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Stoneridge founders recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2025 Top Workplace Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement.As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We have office locations in Fargo, ND and Minneapolis, MN that serve as key collaboration hubs. In-person work at these locations is encouraged and, at times, required. Team members should expect to travel to these offices as needed based on role expectations, project requirements, team collaboration, training, or other business-driven needs.It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within.Stoneridge is looking for a strategic Director of the Project Management Office (PMO) to build and lead a consultative, outcome driven project management practice that enables profitable growth, predictable delivery, and exceptional client experiences.This role goes beyond traditional project governance. The PMO Director is a senior delivery leader, accountable for how work gets delivered—including project execution standards, financial performance, resource utilization, tooling, and continuous improvement across the consulting delivery lifecycle. The Director partners closely with delivery VP leadership, and client teams to ensure delivery excellence that will scale with the business serving both Enterprise and SMB client bases.A Day in the LifeEstablish and mature a consultative PM model where project managers act as trusted advisors to clients and internal stakeholders, proactively manage scope, risk, value realization, and outcomes, and influence decisions, not just track tasksDefine PM role expectations, competencies, and career paths aligned to a consulting mindsetCoach and develop PMs to operate effectively in complex, multi-workstream engagementsEnsure PMs are embedded as strategic partners in client deliveryDesign and lead a scalable PMO resource model that intentionally blends senior, consultative PMs with more tactical and administrative PM roles - ensuring the right level of leadership is applied to each engagement and all resources are fully utilized within their respective skill sets, strengths, and experiencesRespond to client escalation and provide project management where necessary on client facing projectsOwn PMO contribution to delivery financial performance, including billable utilization, margin protection, forecast accuracy, change management and scope controlPartner with practice and delivery leaders to optimize resource allocation across projects, balance utilization targets with quality and sustainability, anticipate capacity needs and delivery risks, build systems, processes and tools to allow for accurate tracking of backlog to anticipate needs and adjustmentsEnsure PMs actively manage project economics, not just schedulesDefine and enforce delivery standards, playbooks, and governance models that scaleEvolve governance to be rightsized and value-driven, avoiding bureaucracyEnsure consistent application of project initiation and readiness, financial and delivery reporting, risk, issue, and dependency management, and change control and decision escalationLead the use of technology and AI to reduce administrative overhead and improve insight, including automating status reporting, forecasting, and documentation, leveraging AI for meeting summaries, risk identification, and delivery insights, and reducing manual PM effort that does not directly contribute to client valuePartner with internal teams to select, implement, and optimize PMO tools and platformsChampion continuous modernization of delivery operations through smart toolingServe as a key leader within delivery operations, driving process simplification, reduced delivery friction, and improved cross team collaborationUse data and insights to identify patterns, bottlenecks, and improvement opportunitiesLead retrospectives and improvement initiatives across projects and portfoliosContinuously refine delivery models to support growth, complexity, and scalePartner with executive leadership on delivery strategy, capacity and investment decisions, and risk management and escalationCollaborate closely with practice leaders, client success leadership, and sales and presales teams (as needed) to ensure delivery readinessRepresent the PMO as a strategic function, not a compliance layerKey Success Criteria:Set clear expectations that the PMO operates as a consultative, outcome-driven function—PMs are value-adding advisorsDrive predictable, profitable, and scalable delivery outcomes by strengthening execution standards, governance, and proactive risk/issue managementReduce administrative burden through smart processes, technology, automation, and AI—prioritizing work that directly contributes to client valueMeet delivery financial targets (utilization, margin, forecast accuracy) without sacrificing quality or culturePosition the PMO as a strategic enabler of growth that improves delivery maturity and client experienceDefine PM role expectations, competencies, and career paths aligned to a consulting mindsetPreferred QualificationsBachelor's degree in Information Technology, Business, Computer Science or related field or equivalent work experience10+ years of experience in consulting delivery, project/program management, or delivery operationsProven experience building or transforming a PMO within a consulting organizationStrong financial acumen with experience managing utilization, margin, and delivery economicsDemonstrated success leading teams through change and operational maturityExperience leveraging technology, automation, and/or AI to improve delivery efficiencyExcellent executive communication, influence, and coaching skillsConsultative and outcome orientedComfortable balancing strategy with executionData driven, pragmatic, and improvement focusedTrusted advisor to executives and clientsStrong people leader who develops future delivery leadersAbility to communicate effectively in both spoken and written EnglishWork Location: This position is available remotely in the United States.Travel Required: Incumbent is expected to travel across the United States and Canada for industry events and, as needed, for onsite client, project, delivery, or in‑person collaboration at company office locations in Fargo, ND and Minneapolis, MN. Travel is expected to be up to 25-50% of the role.Visa Sponsorship Information: Visa sponsorship is not offered for this position. Applicants must be authorized to work for ANY employer in the U.S.CompensationOur philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance. Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.US (USD): $189,600-$288,300Health and WellnessMedical InsuranceDental InsuranceVision insurance401(k) contribution program (US) or RRSP Benefits (Canada)Life insuranceDisability BenefitsPaid parental leavePaid flexible time offPaid sick time (US) or floater days (Canada)Paid holidaysFlexible work schedulesMobile/internet reimbursementEmployee and family assistance programLearning and development fundingEmployer charitable contributionPaid business mileageHome office and wellness allowance (US Only)HSA contribution (US Only)We live and breathe our core values: Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our WorkStoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer.We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
5 months ago