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about 1 month ago
Requirements and responsibilities
Who We AreHaving surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights.At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!Why This Role is ExcitingWe are seeking a passionate and skilled Machine Learning Engineer to join our effort to push the frontiers of risk management. This role offers the opportunity to work with cutting-edge Large Language Models (LLMs), utilizing techniques like Retrieval-Augmented Generation (RAG), Few-Shot Learning, Prompt Engineering, Fine-Tuning, Semantic Search, and Knowledge Distillation, etc. You will apply your expertise to build advanced AI/ML solutions, enhancing our AuditBoard product portfolio with features like chat systems, agentic workflows, intelligent data extraction, and personalized insights. If you're excited about leveraging modern AI/ML techniques to transform the industry, this role is for you. Join our customer-focused team dedicated to continuous learning and innovation.Key ResponsibilitiesBuild, ship, and own product features end-to-endWork with designers, and product managers to create high-performing product features.Apply a range of techniques—from classical ML to LLM-based approaches (RAG, prompt engineering, fine-tuning, semantic search)—with a strong focus on reliability, performance, and maintainabilityWrite well-designed, maintainable, and testable codeWrite clear and well-defined design documentationTroubleshoot, debug, and resolve software bugsBe product-minded and think about the customerStay updated on AI/ML advancements and explore new techniques and tools.Participate in an Agile software development life cycleWork with Python, JavaScript, Node.JS, Docker, PostgreSQL, Kubernetes, etcAttributes of a Successful CandidateBachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, or a related field4 plus years of hands-on experience in developing and deploying machine learning modelsAbility to write scalable production-quality codeProficiency in classical machine learning methods and familiarity with newer techniques like LLMsExcellent programming skills in Python, Java, or similar languagesExperience with machine learning frameworks such as TensorFlow, PyTorch, Hugging Face, Keras, MXNet, or scikit-learn.Familiarity with search/information retrieval, and ranking systemsStrong communication skills and ability to work collaborativelyAnalytically minded with a focus on metrics and evaluationMotivation to work hard and always be learningPreferredExperience with Node.JS and modern ES6 or TypeScriptExperience working on SaaS web applicationsBasic understanding of distributed systemsBonus: Docker, Kubernetes experience, AWS/Azure cloud infrastructurePerks (Canada)Launch a career at one of the fastest-growing SaaS companies in North America and EMEA!Live your best life (LYBL)! $200/mo (USD) for anything that enhances your lifeComprehensive employee health and life insurance coverageCompetitive compensation & bonus programStatutory vacation + Flexible vacationTime off for your birthday & volunteeringEmployee resource groupsOpportunities for team and company-wide get-togethers!*perks may vary based on eligibility/locationOur Company ValuesCustomer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.Drive innovation: Create the future. Continuously improve what exists and invent what’s next.Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success.Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
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