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Requirements and responsibilities
Who We AreInsurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed.We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise.While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer.Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you.Insurity’s Next Strategic Client Partner – Billing OperationsThis is for a billing operations leader who has run billing for an MGA, carrier, or managed third-party / outsourced billing vendors – owning payments, collections, reconciliation, and the full flow from invoice to cash. You’ve sat in the seat where billing breaks—and know exactly how fast it shows up in cash, customer impact, and operational drag.You’ve seen what happens when billing is stitched together across systems. Payments come in but don’t align cleanly. Reconciliation turns into a daily manual exercise. Installment billing adds complexity to processes. And what works at low volume starts to break as the business scales, adds programs, or introduces new billing plans.You’ve been in the conversations where leadership assumes the current approach is “working”—until cash isn’t where it should be, visibility is limited, or teams are spending more time fixing issues than moving the business forward.This role is about stepping into those conversations as a peer—bringing a clear, experience-backed point of view on where billing breaks, what it’s costing, and what it takes to run it in a way that scales.What our Strategic Client Partner – Billing Operations will doCreate credible demand in priority accounts – establishing trusted technical and business credibility with senior customer stakeholders, reframing problems, validating high-value use cases, and generating demand for the product.Partner to construct deal strategy for priority opportunities – shaping customer-specific value narratives, collaborating to break into priority accounts, and advancing complex or stalled deals.Collaborate to ensure no lead or deal leakage – maintaining accountability from first engagement through booking, driving disciplined follow-through, and preventing drop-off.Identify and challenge where billing creates friction and cost – where cash application is delayed, reconciliation breaks across systems, installment billing adds complexity, and limited visibility into receivables is accepted as “just how it works.”Illustrate what scalable billing looks like in practice – where billing, payments processing, and reconciliation are aligned, exceptions are minimized, cash flow is predictable, and new programs don’t require rebuilding billing each time.This role partners closely with Marketing and Sales and sits within the Product organization to ensure alignment to roadmap, positioning, and real customer needs.Who We’re Looking ForYou’ve owned billing operations end-to-end – how bills are generated, how payments move through the system, and how funds are reconciled, where breakdowns showed up directly in cash, customer experience, and financial reporting.You’ve operated within real billing complexity – where misapplied payments, reconciliation gaps across systems, installment billing challenges, payment processing, and the effort required to support multiple billing structures had to be managed as the business scaled.You go straight to where billing breaks – where cash isn’t applied cleanly, reconciliation doesn’t tie across systems, receivables lack visibility, and operational effort increases as volume grows.You have a clear point of view on how billing should run – how billing, payments, and reconciliation align, manual effort is reduced, and cash flow becomes predictable as the business scales.What’s In It For UWork Where You ThriveFind the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.Take Time When You Need ItWe trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.Benefits That Start on Day OneEnjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.Living Our Values Every DayOur core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.Award-Winning OnboardingFrom your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.Grow Your Career from WithinWe believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.Mentorship That MattersOur mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.Insurity PodcastsExplore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.Keep Learning, AlwaysFuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success.Invest in Your Future—And Your Family’sThrough our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.Earn When You ReferLove where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $105,000 - $192,000. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview.Languages for Québec candidates: The knowledge of French is required for positions permanently located in Quebec. The English language is required for this position in order to communicate with clients, partners, and colleagues, who are strictly located outside of Québec. French-language training will be offered to candidates who do not have a good knowledge of French.Insurity is proud to be an Equal Opportunity EmployerWe are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.
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