Customer Support Representative (Thai Speaker) Remote in Thailand at David Kennedy Recruitment

RESPONSIBILITIES: - Assist clients worldwide through live support. - Answer emails, assist with opening of client accounts, amend existing accounts, and maintain client records. - Demonstrate impeccable telephone etiquette and management. - Handle back office queries. - Support clients with technical and troubleshooting issues. - Report to the management and deal with all departments to resolve issues. - Provide support and troubleshooting on Trading Platforms. - Handle client inquiries appropriately and ensure that high level service is provided. - Promote available products and services to clients, and provide all relevant information to clients. - Develop and maintain excellent relationships with prospective and existing clients. - Contribute to team effort by achieving targeted results. REQUIREMENTS: - Native / fluent in Thai, both oral and written. - Fluent in English (at least B2 level). - Previous experience working for FX brokers is mandatory. - Previous experience in a similar position will be considered as a major advantage. - Excellent communication skills (both oral and written). - Able to work efficiently under pressure. - Excellent computer skills (Microsoft Excel and Word). - Working schedule: Monday to Friday. OFFER: - Competitive remuneration. - An opportunity to build a company and grow in it. - Private medical insurance. - The freedom and flexibility of fully remote work. - Collaborative and supportive team environment.

Customer Support Representative (Thai Speaker) Remote in Thailand

Emma

Responsibilities

Skills wanted:

Language(s) required:

Cristian Bernal

Cristian Bernal

About David Kennedy Recruitment:

mission:

Job benefits for full-time members:

www.davidkennedyrecruitment.com/

Admin access needed