Sales Associate (LP-01403) at Lamps Plus

• Provides a positive shopping experience to Lamps Plus customers through excellent customer service and attentiveness to customer satisfaction. • Utilize sales skills; greets customers, probes for information and closes sale in order to maintain sales goals in total sales or sales per hour. • Answers phone, accurately takes messages and always follows up with the customer. • Assists and advises customers on purchases, determines customer needs, and follows through on details of sale. • Answers customer questions, demonstrates products, and offers suggestions that relate to design and usage of product. • Ensures customer receives correct light bulbs and dimmers as needed with each sale. • Handles customer returns promptly and completes store paperwork with accuracy and detail in accordance with Company policy. • Consults with Store Manager regarding irregular sales transactions, customer complaints or problems. • Addresses customer concerns, defuses challenging situations, while maintaining control and composure. • Keeps current on product knowledge, design and sales techniques through ongoing education by means of training videos, literature and seminars. • Completes sales training modules in a timely manner. • Maintains Company policy and standards regarding security and safety procedures; advises management when necessary.

Sales Associate (LP-01403)

Requirements and responsibilities

Skills wanted:

Language(s) required:

Erik Swanson

Manuela Vargas Jaramillo Verified

About Lamps Plus:

www.lampsplus.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly