Patient Service Representative at Arvenda LLC | Torre
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Patient Service Representative

You'll ensure positive patient experiences and support vital healthcare access through expert service.
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for Latam residents)
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Shared by
Emma of Torre.ai
5 days ago

Requirements and responsibilities


We’re Hiring: Patient Service RepresentativeDo you have experience handling high volumes of calls while delivering excellent customer service?We're looking for a Patient Service Representative to support patients throughout the appointment scheduling process, answer inquiries, and help ensure a positive patient experience from the very first interaction.What we're looking for:Bilingual English & Spanish communication skillsExperience in a high-volume call center environmentExperience in a medical setting is strongly preferredStrong attention to detail and accuracyAbility to multitask across multiple systems while on callsProcess-driven and comfortable following established proceduresReliable remote-work setup and quiet home officeCommitment to professionalism, confidentiality, and patient careIn this role, you'll handle inbound and return calls, assist patients with scheduling appointments, provide information about providers and services, update records across internal systems, collaborate with clinic staff, and help meet service and quality goals.If you're organized, patient-focused, and thrive in a structured environment, we'd love to hear from you.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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