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About UsHireHawk builds high-performing remote teams for U.S. and Canadian companies, connecting skilled professionals worldwide with meaningful, long-term work. We’re outcomes-first, detail-obsessed, and we hire people who take ownership—because our clients’ cases and timelines depend on it. About the RoleAs a Demand Writer Support Specialist, you’ll help drive a busy personal injury demand pipeline by reviewing medical records and bills, organizing exhibits, and preparing demand packages that are attorney-facing and submission-ready. This role is built for someone who knows PI demand best practices without hand-holding, and still maintain precision under pressure. You’ll operate inside a case management system (Filevine preferred) and collaborate within a structured workflow while owning your daily output. Expect a high-volume backlog and clear quality standards, your work will directly impact case momentum and outcomes. Responsibilities Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy Verify billing and treatment timelines (dates, providers, gaps) and flag documentation issues before package assembly Build and organize complete demand packages with properly labeled supporting exhibits Identify missing records, bills, liens, or key documents and clearly communicate what’s needed to close the file Navigate disorganized or incomplete case files to locate relevant documents quickly and confidently Maintain consistent exhibit preparation and documentation standards suitable for attorney review Support demand submission workflows using demand preparation software (EvenUp or similar) Manage multiple active demands at once while meeting volume and deadline expectations Track and update demand tasks and statuses inside the case management system to keep workflows moving Contribute to process improvements that reduce rework and increase quality at scaleRequirementsMust-Have: Plaintiff personal injury experience (hands-on, not academic) Direct experience drafting PI demand letters/packages (not only assisting an attorney) Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items) Experience preparing demand packages from record intake through final assembly Experience working in a case management system (Filevine strongly preferred) Comfort operating in a high-volume environment with large backlogs and shifting priorities Strong written English skills for attorney-facing work Nice to Have: EvenUp experience (or similar demand platforms) Familiarity with California PI workflows and demand expectations Proven ability to maintain quality while drafting 15–30+ demands per month Confidence working independently with minimal supervision Experience creating repeatable checklists/templates to improve speed and consistencyBenefitsAccess to a $200k+ perk marketplace with instant discounts on 150+ servicesAccess up to 50% of approved earnings before payday (no credit checks or fees)
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