Project Manager, Success - UK at Patients Know Best | Torre

Project Manager, Success - UK

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Full-time
Compensation
GBP25k - 42k/year
~USD33k - 55.5k/year
location_on
Hybrid (UK)
Posted over 3 years ago

Responsibilities


Patients Know Best is a B-Corp Social Enterprise and has won the Best for the World in the governance category for 2022. We are committed to creating a greener world. We are looking for talented UK based Project Managers to join our team at Patients Know Best. The successful candidates will work within the Customer Success Team and will be responsible for project managing Patients Know Best deployments. This is a full-time position based in the UK, with the opportunity for remote work. The role involves working closely with internal and external project stakeholders, maintaining excellent communication with customers, and ensuring the successful implementation of projects. The ideal candidate should have excellent communication skills, proven experience in project management, and the ability to work effectively as part of a multidisciplinary team. Knowledge of the NHS and experience in a software company would be advantageous. We offer a competitive salary, flexible working arrangements, and the opportunity to make a difference in the healthcare industry. Responsibilities: - Project managing Patients Know Best deployments - Working with all internal and external project stakeholders across all work-streams - Ensuring knowledge and information flow seamlessly between all project stakeholders - Maintaining excellent communication with customers - Working closely with sales and engineering teams to ensure timely delivery of development work - Communication of realistic and achievable timelines to customers - Identifying potential risks or issues related to projects and developing strategies to minimize impact - Training clinical staff in the use of the PKB software - Assisting with digital transformation within clinical teams - Supporting the customer and the PKB engineering team with troubleshooting issues - Responding to fast-changing customer and organizational needs - Producing reports - Balancing and effectively managing the expectations of different stakeholders - Working effectively as part of a multidisciplinary team - Demonstrating good IT skills - Being highly organized and able to problem solve - Having an understanding and first-hand experience of working in the NHS - Having knowledge of the discourse around patient/health data in the UK - Being committed to leading change management and influencing clinical working practice - Having some experience of remote working - Having a passion for the transformation of healthcare