Supervisor, Settlement Services at Aviso Wealth | Torre

Supervisor, Settlement Services

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Vancouver, British Columbia, Canada
Posted about 3 years ago

Responsibilities


Aviso Wealth is a leading wealth management organization committed to improving the financial well-being of Canadians. They are dedicated to leadership, innovation, partnership, responsibility, and community. They offer a competitive compensation package, excellent health, dental and insurance benefits, generous vacation time, fitness benefit, parental leave top-up options, and matching contributions to their retirement program. The Supervisor, Settlement Services is responsible for overseeing the functions of the Settlement Services team. The team’s responsibilities include the processing and settlement of equity, fixed income & equity option trades and completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines and using reasonable judgement to resolving problems in their daily tasks. The Supervisor will also oversee the payment processing team, approving wire payments and EFT file transmissions. Responsibilities: - Supervise and coordinate all activities of the team to ensure timely and accurate processing - Review and resolve all escalated issues (including rejected trades/transactions) in a timely manner, ensuring customer service levels are maintained within the team to service our partners - Provide training and ongoing support to team members - Provide effective and ongoing performance feedback to team members - Set goals for team members and provide guidance on continuing development - Monitor daily processing requirements and assess team workload, to handle changes in volumes - Review daily & monthly reconciliations for completeness and accuracy, communicating with internal teams/departments - Support external and internal partners using the most efficient processing methods, and recommend solutions for timely and accurate issue resolution - Daily collateral review and cash forecasting for operation requirements - Support regulatory reporting and maintain current knowledge of industry regulations - Participate in industry calls and related projects, as required