Operations & Systems Specialist at Cebu Workboots | Torre
Operations & Systems Specialist
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Cebu Workboots

Operations & Systems Specialist

Cebu Workboots
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Emma
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD1.28k - 2k/month
Non-negotiable
location_on
Remote (for Mexico residents)
Posted over 1 year ago

Responsibilities

As our Operations & Systems Specialist, you’ll oversee the digital infrastructure and operational systems that keep our business running smoothly. You'll improve and maintain integrations across platforms (Amazon, Shopify, AdvancePro), optimize our inventory systems, support B2B workflows, and help us build tools and automations to increase efficiency. This role is ideal for someone who thrives on solving problems, implementing processes, and keeping systems clean, connected, and scalable. Key responsibilities Systems & Integration Management: - Maintain and improve backend system integrations across Shopify, Amazon, AdvancePro, and other tools. - Resolve sync issues or workflow bottlenecks between platforms. - Monitor and escalate recurring tech or process problems with vendors or tools. - Support implementation of new operational software or updates. Inventory & data oversight: - Ensure inventory is consistently accurate across all platforms. - Create and monitor dashboards (Power BI, Google Sheets) for inventory, sales, and operations. - Troubleshoot discrepancies in stock, pricing, and product information. - Help refine forecasting and restock processes using data. Technical process building & SOPs: - Create internal documentation and SOPs for recurring technical tasks. - Improve internal workflows and file organization across shared systems. - Automate repetitive processes wherever possible. - General Operational Support. - Assist with tech setups for new hires or tools. - Liaise with external software providers for troubleshooting or upgrades. - Support reporting or admin tasks tied to systems health and business performance. - Manage brand compliance on Amazon. Requirements: - 3+ years experience in operations, systems, or technical project management (preferably e-commerce or B2B) - Deep experience with Shopify, Amazon Seller Central, and operational software like - Power Bi and Excel. - Strong data skills — proficient in Excel (formulas, pivot tables, data validation and merging etc.) and SQL (complex queries, stored procedures, views, etc.) - Tech-savvy with excellent troubleshooting instincts. - Process-oriented and independently driven. - Strong communication and organization skills. - Fluent in English and Spanish. - Bonus if you have experience with e-commerce marketing tools or backend analytics.
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