Customer Experience Marketing Manager (REMOTE - USA) at Danaher | Torre

Customer Experience Marketing Manager (REMOTE - USA)

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Full-time

Legal agreement: To be defined

Base compensation
USD92k - 97k/year

+ Health insurance

location_on
Remote (for San Francisco, California, United States residents)
Remote (for Chicago, Illinois, United States residents)
Remote (for Miami, Florida, United States residents)
Remote (for Brea, California, United States residents)
Posted over 2 years ago

Responsibilities


- Radiometer is part of the Danaher Corporation, working alongside six fellow Diagnostics Companies to improve patient lives with diagnostic tools. - The company is committed to providing enriching careers, no matter the work arrangement, and offers a comprehensive package of benefits to eligible employees. Radiometer is seeking a Customer Experience Marketing Manager to enhance the brand by crafting an outstanding customer journey. This fully remote position requires cross-functional collaboration and offers the opportunity to develop and measure closed loop analytics, drive change management, and gather customer insights. The ideal candidate should have 5+ years of experience in the medical products industry, advanced skills in stakeholder management, and proficiency in MS Office/MS 365 applications. The salary range for this role is $92,000 - $97,000 and is eligible for bonus/incentive pay. Responsibilities: - Develop and measure closed loop analytics to drive a positive Customer Experience (CX) - Develop programs, establish standard work, and drive change management to improve CX metrics - Gather Customer Insights through multiple channels to better inform stakeholder decision-making