Product Manager - Trellis at Mediavine | Torre

Product Manager - Trellis

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Full-time

Legal agreement: Employment

Compensation USD75k/year
Non-negotiable
location_on
Hybrid (United States)
Posted over 5 years ago

Responsibilities


• Assisting in triage of Support issues as they arise. • Developing a deep understanding of user experiences for publishers, support team and data team to identify, create or enhance products with the goals of improving productivity and/or increase user satisfaction. • Answering questions as needed from Support, Engineering, Stakeholders, etc., and serving as the product liaison with leadership. • Creation and collaboration with Design Team on flow charts, wireframes, and full resolution design efforts. • Collaboration: • Product Stakeholders: Maintaining communication with various product rooms; evaluating who should be included as stakeholders during product development to ensure that Mediavine is achieving value for stakeholders. • Support: Consistent communication with Support about products' functional expectations, release schedules; Gathering user concerns and feedback. • Customers: Provide and maintain communication mediums with the goal of gathering, then distilling user feedback to enhance existing or new products. • Engineering: Coordinate with Engineering teams to provide clear, focused objectives and specifications for execution by engineering staff. • QA: Coordinate with QA to provide clear product functionality expectations to create test cases. Assimilate QA feedback into the development process. • Product Lifecycle: • Define and develop product Trellis road maps in primary areas of concern. • Define clear Product Epics and achievable chunks for engineering teams. • Conduct regular evaluations of product, market and customer needs to reprioritize / streamline ongoing work. • Research and Analysis: • Make continued efforts to better understand user needs. • Conduct regular and ongoing interviews with users to identify potential opportunities for improvement. • Distill user feedback into tangible steps for product development. • Definition of Expectations: • Provide documentation of objectives for issues and epics. • Create and maintain clear documentation ahead of and during meetings. • Provide regular status updates to stakeholders. • Interview users to identify areas of opportunity. • Help craft sprint work plans based on available engineers to assist in productivity. • Be available to answer questions from work teams as needed.