Customer Success Manager (CSM)

Instructure

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Full-time

Legal agreement: Employment

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Remote (anywhere)

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6 months ago

As a Customer Success Manager, you will act as a trusted advisor to clients, ensuring onboarding, product adoption, and long-term value realization. You will focus on building strong relationships, driving retention, and identifying growth opportunities across accounts. Responsibilities include building relationships, acting as primary contact, ensuring smooth onboarding, conducting regular check-ins and strategic discussions, driving renewals and upsell opportunities in collaboration with sales, and coordinating with support, product, and sales teams to resolve issues.

About Instructure:

mission:

Amplify teaching. Elevate learning. Intensify impact.

Reputation:

Signalers: 11

www.instructure.com/

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