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Posted about 2 months ago
Requirements and responsibilities
Job DescriptionAt Smile.io, we help brands build loyalty programs that turn customers into lifelong fans. Behind that mission is a growing ecosystem of developers, agencies, and partners building on top of Smile — and the Solutions Squad exists to make that experience exceptional.What You’ll Work OnDesigning, building, and evolving public APIs used by external developers and partnersImproving the security, consistency, and usability of Smile’s API surfaceBuilding and maintaining Ruby on Rails services that power integrations and developer toolingDeveloping and evolving Smile’s JavaScript SDKs and frontend librariesCrafting thoughtful developer experiences — from API ergonomics to documentationIterating on existing and building new in-house integrationsPartnering with internal teams to help solve for novel merchant use casesAs someone more senior, you’ll also play a meaningful role in:Championing technical discussions, decisions, and trade-offsIdentifying opportunities to raise the bar in areas like architecture, performance, and securitySharing context, feedback, and knowledge within and across teams🧰 Our Stack (High Level)Our stack today includes Ruby on Rails, JSON APIs, JWTs & OAuth, and modern frontend frameworks like React, TanStack, and Ember.js. We store data in PostgreSQL and use Kafka for system events and messaging.Our system processes massive amounts of transactions every second, and everything we do is high-volume + built for scale. Since we work in e-commerce, reliability and security are both critical components of everything we ship.👋 What We’re Looking ForExperience with Ruby on Rails in a professional setting for at least 5 yearsExperience designing, consuming, or evolving APIsBe comfortable working across the stack, with experience in React and TypeScriptExperience using AI tools to solve real-world engineering problemsBe based in Canada and able to work hours that significantly overlap with 9 AM - 3 PM PT✅ You'll Be Successful In This Role If YouCare deeply about writing maintainable code and building well-architected systemsCommunicate clearly and thoughtfully in writingEnjoy thinking in systems and understanding how individual decisions affect the bigger pictureHave good product instincts and can balance quality, scope, and speedPrefer pragmatic, iterative decision-making over perfectionismAre comfortable learning through research and hands-on problem solvingKnow when to ask for help and when to push forward independentlyCare about crafting delightful user and developer experiencesAre excited about how AI is reshaping software development and the potential it unlocks⭐ Nice to Have (But Not Required)Knowledge of API design and API security best practicesExperience building or using developer tooling (APIs, SDKs, CLIs)Experience interfacing with external developers or partners🤝 You'll Enjoy Working With Us If YouAre open to trying new things, being wrong, and learning from mistakesPrefer collaboration and shared success over individual heroicsWant to move fast, deliver real value, and own the progress of your workLook for opportunities to improve how work gets done — for yourself and others💰 Compensation & BenefitsBase Salary: $155,000 CAD - 165,000 CADIn addition, our generous total rewards package includes things like flexible vacation, a remote work allowance, and a monthly credit to use at any of the store 100,000+ stores that uses our software.Check out our careers page to learn more.💛 Why Smile?Smile is a remote-first company built on trust, ownership, and continuous improvement. We believe great work happens when people feel supported, challenged, and empowered to do their best work.You can learn more about our culture, values, and benefits on our careers page.Our Commitment to CandidatesAt Smile, we understand that finding a new role is challenging and that self-doubt or imposter syndrome can prevent you from applying to a role, don’t let it! You have a ton to offer and we want you to feel encouraged to apply, even if you don’t check all of the boxes. If you are passionate about eCommerce and helping merchants grow through loyalty and reward, connect with us.At Smile, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Smile welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.AI Disclaimer: At Smile, we’re strong advocates for using AI to help speed up iteration, increase productivity, and save our human brainpower for the really challenging problems. While we’re happy for AI to help you generate or tailor your resume, we’d ask that you please refrain from using AI to answer any of the questions on this application form, or to answer questions during the interview process itself.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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