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about 1 month ago
Requirements and responsibilities
About the RoleAs a Priority Advisor, you will take full ownership of a portfolio of high-value clients, acting as their primary point of contact and trusted advisor. You will guide clients from onboarding through to renewal, ensuring they achieve strong results while delivering a consistently high-quality experience.This role is heavily focused on driving retention and overall client success, making it ideal for someone who is proactive, commercially minded, and confident in managing client relationships end-to-end.What the role involves:Managing a portfolio of 10 high value clientsFull ownership from onboarding through to renewalRunning onboarding calls and scheduled review calls once campaigns are liveProactively monitoring client activity daily and stepping in early where neededWorking closely with the campaigns team to improve performance and client experienceDriving retention and overall client successWhat we’re looking for:Strong communication skills (especially on calls)Ability to stay in control of conversations and handle pushback confidently in line with our guidesHigh level of accountability and ownershipStrong client relationship management and consistent engagementAccount manager experienceWhat We OfferBase salary + commission structure.A company that rewards outcomes, not just activity.Candidates will be placed within one of the Emmington portfolio companies.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)